ALOK KUMAR
B ***,Lohiya Nagar,Ghaziabad,UP, India
Contact No.: 074********
E Mail: ********@*****.***,********@*****.**.**
MIDDLE LEVEL ASSIGNMENTS
Business Development ~ Sales & Marketing ~ Guest Services
PROFESSIONAL PROFILE
CORE COMPETENCIES
Sales & Marketing
Business Development
Product Strategy
Administration
Event Management
Guest Services
Training & Development
Executive Leadership
Education Delivery
MANAGEMENT SKILLS
Excellence in Analysis and
Problem Solving
Sound Judgement and
Decision Making Skills
Strong Influencing Skills
Result oriented
Team Builder
Persuasive Communicator
A dynamic professional with more than 3 years experience in Business
Development, Sales & Marketing, Guest Services & Team Management.
A keen planner with proven abilities in devising strategies to augment
business, streamline distribution networks, promote products for business
excellence.
The diverse stints have forged abilities in working with Cross Functional
Teams across the breadth of organisations.
Extensive experience in performing business development, Marketing
Product, handling and maintaining sales and coordinating events.
Highly creative, proactive and achievement driven "people person" with
the emotional stability to deal with pressing deadlines.
Recognized proficiency in steering Sales with focus on accomplishment of
company’s mission & profitability targets.
The stints in diverse sectors have sharpened abilities in identifying
potential, deconstructing complex situations and further conceiving and
implementing streamlined solutions that have led to increased revenues,
profitability and overall success.
AREAS OF EXPERTIS
Sales & Marketing
Analysing business potential, conceptualizing & executing strategies to drive sales, augment turnover and
achieve desired targets.
Monitoring competitor activities and devise effective counter measures by using marketing research
techniques.
Identifying, qualifying and pursuing business opportunities through market surveys and mapping as per
targeted plans as well as through lead generation.
Undertaking process re engineering to ensure that business operations are running at the optimum
productivity level.
Relationship Management
Meeting with clients on regular interval and maintaining repo with them.
Understanding & coordinating client’s needs.
Achieving customer satisfaction by ensuring service quality norms and build the brand image by exceeding
customer expectations.
Developing relations with Clients and encouraging them to come and do business with us.
CAREER SCAN
CAMBAY HOTELS & RESORTS
Assistant Manger Sales: Aug 2012 Present
Cambay’, a flagship brand of Neesa Leisure Ltd, which is establishing a national footprint in hospitality and
leisure business. NLL positions itself as one of the biggest hospitality player in Gujarat & Rajasthan, and fast
spreading its network across the country.
Group has Five Star Luxury Hotel & Resort located majorly in Gujrat & Rajasthan and offers undiluted opulence
through superior ambience, hospitality and services. Apart from leisure and travel businesses, Cambay Hotels and
Resorts focus on MICE (Meeting, Incentive Tour, Conference and Exhibition).
Duties & Responsibilities:
• Visiting Travel Agents (Inbound & MICE).
• Visiting clients and giving them presentation of the company and convincing them for using
services and products of the company.
• Maintaining Data Base, DSR and other sales documents for strategic planning.
• Drafting new packages for Groups and FITs according to clients requirement and market
trends.
CLARKS INN APPLE TREE,GHAZIABAD,UP
Sale Executive Sales: April 2012 – Aug 2012
Clarks Inn Apple Tree Delhi/NCR is committed to provide a world class hotel experience, accessible to the value
conscious travelers all around the world. With a vision of redefining what Inns have come to mean in India, we are
single mindedly focused on providing luxurious services with tremendous quality.
Duties & Responsibilities:
• Visiting Travel Agents (Inbound & MICE) & Corporate.
• Visiting clients and giving them presentation of the company and convincing them for using
services and products of the company.
• Maintaining Data Base, DSR and other sales documents for strategic planning.
• Drafting new packages for Groups and FITs according to clients requirement and market
trends.
• Negotiating with hotels and suppliers for rates and inclusions.
• Negotiating with airlines for special group fare as per the requirement of clients.
• Dealing with all pre and post tour activities of clients and handling complaints.
• Doing promotional activities to increase sale.
Nexus Business solution Pvt Ltd
Business Development Manager: 20th Jan 2011– 31th March 2012
Nexus Business solutions offers organizational consultation through the entrepreneurial operating system with a set
of sample business tools and a proven process to align all the pieces of your business to produce the results your
work.
Duties & Responsibilities:
• Handling sales and marketing operations of the Company.
• Maintaining Data Base, DSR and other sales documents for strategic planning
• Handling advertisements activities to promote the sale.
• Handling recruitment process and administration responsibilities.
• Handling execution of exhibitions and events for sales promotion.
• Liaison with different government and private organizations.
• Handling salary part of the staff.
• Planning schedule and time table for staff.
ACADEMIA
Master of Business Administration (Marketing & I.B) from Nimbus Academy of
•
Management, Dehradun ; 2009 2011
• Bachelor of Arts (Hons) from Patna University, Patna; 2006-2009
• Hotel Management from SAMS IHM, Varanasi; 2003 – 2006..
INDUSTRIAL TRAINING
Organization: Hotel Clarks Amer,Jaipur
Duration: Nov’ 02 – April’30,2006
Synopsis: Underwent Training in 4 Departments of the Hotel: Front Office, Food & Beverage
Services, Housekeeping and Food Production for 5 weeks.
IT SKILLS
Conversant with Microsoft Office and Internet
PERSONAL DOSSIER
Date of Birth : 21st Dec, 1984
Language Skills : Hindi and English
Marital Status : unmarried
ALOK KUMAR