Sales Customer Service

Robin A. Mooney

**** ******** *****, *** *** FORT LAUDERDALE, FL 33304

339-***-****

*********@*****.***

www.linkedin.com/in/robinmooney

Senior Manager with over twenty years of progressive experience in sales

development and maximization. Specialize in creating marketing plans and

performing benchmark analysis along with training, product and tool

utilization to develop broker channels while assisting companies, agencies

and independent brokers in growing their business, client base and revenue

streams.

EXPERIENCE:

independent health insurance broker

Self Employed Duxbury, MA

December 2013 -

. Market and sell health insurance products: Medicare

Advantage, Supplements,

Part D, Final Expense, Funeral Trust, Cancer, Group Retiree

Medical, Dental,

Vision and Life and other ancillary products

. Assist clients with customer service and product questions

VICE PRESIDENT SALES AND MARKETING

GarityAdvantage Brokerage Agencies Norwell, MA

October 2007 - December 2013

. Grew and optimized broker and client acquisition metrics by

over 40% during three

of the past four years with increases of 60% in 2013

. Created and implemented national senior market and

territory expansion plans

to increase independent broker channel representation and

sales of Senior

Health Insurance products: Medicare Advantage, Supplements,

Part D, Final

Expense, Funeral Trust, Cancer, Group Retiree Medical,

Dental, Vision and Life

. Provided strategic direction, quantitative and qualitative

analysis and

implementation expertise

. Recruited, trained and directed 800+ independent brokers

and agencies

nationally

. Directly managed ten internal sales and marketing team

members on product

specifics, sales techniques and broker channel management

. Represented Company at national carrier meetings as well as

sales, recruiting

and training meetings

. Routinely created and presented to large groups, recruiting

and training modules

for both face to face and online presentations

. Managed 25 person broker recruiter/inside sales

representative call center:

Created scripts, managed daily projects, set, monitored and

analyzed quota

and production metrics.

. Acted as personal producer enrolling clients in all product

lines

Sales and Marketing Director

Direct Finance Corporation Braintree, MA

September 2004 - June 2007

. Senior Manager in charge of all marketing activities, departments and

personnel involved in sales, marketing and broker channel development

. Analyzed sales statistics to determine growth potential and made

changes as necessary

. Directed department(s) to achieve objectives established in marketing

and sales strategic plan

. Ensured employee compliance with performance goals

. Grew broker, client and revenue base by 75% during tenure

. Managed 5 person broker recruiting call center

LOAN MARKETING SPECIALIST/ORIGINATOR

First Horizon Home Loan Corporation Hingham, MA

November 2002 - May 2004

. Originated loans and developed client base within the market through

the development and execution of a business plan which included the

management of production goals, marketing strategies, relationship

management and sales tactics

LOAN MARKETING SPECIALIST/ORIGINATOR

Washington Mutual, Inc. Hanover, Massachusetts

November 1999 - November 2002

. Took active role in all aspects of residential and commercial mortgage

origination

. Utilized comprehensive knowledge of programs, underwriting and

personnel to move loans quickly through the system

. Developed and implemented strategic marketing plans in order to extend

territory and client referrals while pursuing key client retention.

MANAGER/SALES REPRESENTATIVE

Tom and Sally's Handmade Chocolates Brattleboro, Vermont

November 1989 - July 1999

. Managed the production, wholesale and retail divisions of this

nationally award winning European style gourmet chocolate company now

owned by Hauser Chocolatier of Westerly, RI

. Assisted in new product rollouts: conception, development of product

and packaging, marketing and distribution.

. Represented company at national trade shows.

EDUCATION:

Northeastern University, Boston, MA

BA Political Science

LICENSES:

Health, Accident and Life, Annuity Licenses - Massachusetts, Rhode Island,

Connecticut and Florida

PROFICIENCIES:

Microsoft Office Suite - Expert (Word, Excel, Power Point, Outlook),

Salesforce, Inside

Sales

Contact this candidate