Customer Service Quality Assurance
Resume:
katie CASSIDY
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Addison, Illinois 60101
*************@*****.***
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Objective
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To sustain a career within the creative industry as a graphic or production artist.
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Skills
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• Adobe Illustrator
• Adobe Photoshop
• Adobe Acrobat Pro
• Quark Xpress
• Mac OS
• Microsoft Office
• Microsoft Excel
• Microsoft PowerPoint
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Brown Dog Press Owner/Graphic Artist www.etsy.com/shop/BrownDogPress 12/2010 to Present
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• Creation of digital artwork
• Specialize in brand identity, logo development, and print management
• Efficiently manage orders, customer service, meet tight deadlines
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HAVI Global Solutions Print Specialist Downers Grove, Illinois 11/2008 to 12/2010
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• Category management of the McDonald's graphics workflow, creative consultation through the final
print production
stage, for carry out bags, Happy Meal bags, pinch bottom bags and sandwich wraps in the North
America region.
Also, support the folding carton and beverage categories.
• Creative consultant to the Happy Meal team during artwork creation. Assess agency artwork
development against
client's brand guidelines, supplier templates, and supplier print specifications
• Keyline agency artwork for Happy Meal bags and regional promotions to supplier templates.
• Maintain close relationship with client, design agency, suppliers, Client Services account manager,
Quality Assurance,
Product Development, and Procurement to achieve best graphic execution.
• Support and align McDonald's Europe graphics workflow, brand, and guidelines.
• Responsible for color management across all vendors in the McDonald's graphics workflow; utilizing
G7 technology,
press fingerprinting, press profiling and characterization, LAB ink readings, simulated proofs, and press
proofs.
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Education
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Bachelor of Fine Arts, August 2002
Visual Communications
Northern Illinois University, DeKalb, Illinois
Contact this candidate