KIMBERLY AU
***** ********* ****** #****, ******** Hills, CA 9 1303 C: 8 08 - 351 - 7953 *****************@***.***
P ROFESSIONAL SUMMARY
Medical billing and coding specialist with 15 years providing administrative and patient support in hospital and
medical office settings. Advanced knowledge of private insurance processes and codes. I am a patient-oriented Health
Administrator with strong attention to detail, professional telephone etiquette, complete tasks in a fast -paced
environment and organization skills.
SKILLS
Medical terminology expert Excellent problem solver
l l
Billing and collection procedures expert Resourceful and reliable worker
l l
Records management professional Office support (phones, faxing, filing)
l l
Hospital inpatient and outpatient records Excellent verbal communication
l l
Records maintenance professional Office management professional
l l
Inpatient records coding proficiency Insurance and collections procedures
l l
Understands medical/surgical coding
l
WORK HISTORY
Supervisor/Practice Manager/Medical Biller, 12/1997 to 06/2012
General Surgery Office – 46-001 Kamehameha Hwy Suite 304
l Coded inpatient charts at a rate of number per hour or number per day.
l Correctly coded and billed medical claims for various hospital and nursing facilities.
l Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
l Professionally and courteously verified appointment times with patients.
l Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results,
home care forms).
l Adeptly managed a multi-line phone system and pleasantly greeted all patients.
l Verified patients' eligibility and claims status with insurance agencies.
l Prepared patient charts accurately and neatly for the clinic.
Practice Manager/Medical Biller, 07/1992 to 10/1994
Dr. Clara Young – Kailua, HI 9734
l Managed collections claims for unpaid bills against the estates of debtors.
l Expertly transcribed medical reports for a variety of physicians in a hospital setting.
l Compiled necessary documents for surgical billing packages.
l Prepared patient charts, pre -admissions and consent forms as necessary.
l Diligently filed and followed up on third party claims.
l Verified patients' eligibility and claims status with insurance agencies.
l Resourcefully used various coding books, procedure manuals and on-line encoders.
Private Nurse, 02/1993 to 05/1995
Mrs. Dorothy Hewitt – Kahala, Hawaii
Self-directed with astute judgment skills. High level of personal accountability.
l
Closely monitored acute conditions.
l
Assisted patients with daily functions.
l
Monitored fluid intake and output levels.
l
Extensive experience working in homes with disabled children and adults.
l
Provided all daily living tasks to enhance quality of life for elderly patients.
l
Assisted residents with bathing, dressing, feeding, lifting and transferring.
l
Experience with various medical conditions
l
Concurrent Nurse Reviewer,
HMSA-Blue Cross Blue Shield
l Tracked the progress of all outstanding insurance claims.
l Responsible for coordination of all aspects of the patient's care and services in a health care facility.
l Assured that high-quality care is being provided to patients in the most cost-efficient manner though
appropriate utilization of health care and community resources. in a
performed
Responsible for coordination of discharge, planning to insure that case management activities are
l
timely fashion utilizing approved criteria and protocols.
EDUCATION
Associate of Science: Nursing, 1983
Kapi'olani Community College/University of Hawaii-Manoa - 4303 Diamond Head Road
Medical Billing course
HMSA- Bluecross Blueshield