Customer Service High School

Devante E. Roy

Houston, TX

**********@******.*** - 832-***-****

Work Experience

Delivery Driver

NAPA - Houston, TX

May 2014 to Present

Responsibilities

As a Delivery Driver your primarily focus is on getting the right parts to the right people at the right time, and engaging with customers as the face of NAPA throughout the day. Building long-term relationships with the customers you deliver to Driving throughout the metropolitan area using maps and directions Utilizing both manual and automatic transmission vehicles Handling cash charge transactions correctly and core/part returns appropriately Maintaining a distribution log or tracking system to record all deliveries/pickups made Lifting merchandise up to 60 lbs for deliveries Inspecting, protecting and maintaining company assets, merchandise, vehicles, building and people.

Associate

Academy sports and outdoors - Houston, TX

November 2013 to May 2014

Responsibilities

Provide prompt, friendly customer service.

Zone merchandise.

Conduct price changes.

Set and maintain weekly ad signage.

Perform price/SKU look-ups.

Set and maintain planograms.

Unload merchandise from trucks.

Operate cash register and maintain knowledge of cashier procedures.

Answer telephone.

Housekeeping duties.

Attend training seminars.

Some travel may be required.

Required to learn company policies and procedures.

Duties may change and associates may be required to perform other duties as assigned.

Ubox Deliver

Uhaul - Houston, TX

April 2013 to November 2013

Responsibilities

Load, secure, and unload cargo. Ensure warehouse storage facility is clean, dry and secure at all times.

Under the direction of the U Box Storage Facility Manager, operate an 8000 pound propane forklift, a truck mounted forklift and a straight truck to load and transport cargo to and from specified destinations. Prepare, receive and provide appropriate documentation for the delivery or pick up of goods. Load, secure, and unload cargo. Ensure warehouse storage facility is clean, dry and secure at all times. Perform “Customer Ready” inspections of UBox containers prior to dispatch. Verify that the container, and any other equipment rented, is returned in the same condition as when rented. Use on-line computerized dispatch and rental systems. Ensure timely delivery; provide customer assistance to include the sale of support items. Maintain radio or telephone contact with dispatcher to receive delivery or pick up instructions. Load storage containers onto truck bed for delivery to storage facility. Use a truck mounted forklift to remove containers from vehicle, and position in the designated storage location. Maintain accurate location information in the system to aid in retrieval of the stored items.

Education

Diploma in General Education

Eisenhower high school - Houston, TX

2014

Certifications

Forklift license

August 2014 to August 2015

Contact this candidate