Customer Service Medical

Angela Villabon

Mount Freedom, NJ

**************@*****.*** - 201-***-****

Currently in Las Vegas, NV

WORK EXPERIENCE

Procurement Transplant Coordinator

Nevada Donor Network - Las Vegas, NV - December 2013 to Present

Responsibilities

Donor Management for the consented Organ/Tissue donor. Worked with hospital personnel and transplant

centers in the donor process for optimal organ function and UNOS policy to allocate and assure that the Organ

Donor and the Gift of Life has been used appropriately for transplant or research.

Accomplishments

Assited in building hospital education/outreach in the donation process.

Skills Used

Medical, Professional, team building, problem solving, delegation and coordinating services.

Preservation Technician

NYODN-New York Organ Donor Network - New York, NY - March 2012 to Present

Perform technical and monitoring procedures which are part of the retrieval and preservation of organs for

transplant and/or research. Responsible for the packaging, labeling and transportation or organs to NYC

transplant centers. Trained to perform machine pulsatile organ preservation techniques.

Assist in the Preservation of Human Organs for Transplant. Monitor Kidneys and deliver them to transplant

facilities in order to Save Lives thru Organ & Tissue Donation.

CPR Training Center Instructor

Catholic Health Initiative-St Clare's Hospital & Medical Center - Dover, NJ - December 1996 to Present

*Currently Per-Diem Employment Status

Instructor: CPR/First Aid, IECC, Babysitting Course

Emergency Medical Technician

Nursing Administration-Secretarial/Central Services/Dietary Float

Unit Secretary: ER, Neurology, Med-Surge, Orthopedics, Oncology

Switchboard Operator

Unit Secretary-Medical Surgical Floor

Volunteer Department Supervisor/Representative

Junior Volunteer

•Held key positions in this organization. Local Hospital, built up skills and experience to learn Corporate/Health

structure and current Health Care Disparities.

•This Organization is also formerly known as: Dover General Hospital, St. Clare’s Healthcare System,

Northwest Covenant Medical Center, Sisters of the Sorrowful Mother HealthCare System

Transplant Coordinator/First Responder-Organ Referral Specialist

NJ Organ & Tissue Sharing Network/NJ Sharing Network - New Providence, NJ - August 2008 to June

2011

•Help in saving Lives through Organ and Tissue donation

•Represent a multitude of people throughout the US: My Organization: NJ Sharing Network. The people whom

have made the choice of wanting to be Organ Donors, Families, Organ Recipients, and those “unheard voices”

potential patients on dialysis/life saving measures awaiting a Transplant.

•Work directly with multiple Hospitals throughout the State in the assessment process for potential Organ &

Tissue Donors.

•Perform the initial onsite evaluation, investigation, and assessment for potential Brain Dead & DCD-Donation

after Cardiac Death donors.

•Set up data in POAP-paperless organ allocation program, individual data collection/information data base.

Data entry of labs/diagnostic exams performed so that the proper evaluation can be performed to evaluate

potential donors and to have Transplant Centers accessibility to properly assess potential donors for their

recipients.

•Draw Bloods for Serological and Crossmatch testing. Evaluative process in effectively evaluating potential

donors for communicable diseases and immunity for the safety of recipients.

•Engage in coordinating with multiple hospitals and its medical staff in treating and facilitating the donor

process.

•Provide families with information on the Donation Process so that they can make an informed decision.

•Approach families with the option of the possibility for Organ & Tissue donation and Research during the end

of life decision making process.

•Assumed Responsibility to work my hardest and best in evaluating and lessening the number of people placed

on transplant lists throughout the state and nation.

•Perform independently onsite with assistance from Triage and Administrator & Medical Director

EDUCATION

Associates in Liberal Arts

County College of Morris - Township of Randolph, NJ

1992 to 1994

LINKS

http://www.linkedin.com/in/angelavillabon

ADDITIONAL INFORMATION

EMT with experience in Emergency Medicine & Trauma, Otolaryngology, Transplant and additional healthcare

experience as an Instructor in CPR/First Aid and Community Awareness. Known for dedication to providing

proper patient care and saving lives. Skills include:

Spanish/French Fluency

Medical Office Management

Medical Billing & Coding

Medical Records Management

Data Entry

Excellent Organizational Skills

Customer Service

Bookkeeping & Filing

Taking Patient Vitals

Blood Draws

Administrative Tasks

CEVO Trained

CPR & First Aid Certified

ACLS/PALS/NALS Certified

NECI & OETS Certified

Patient Education

Training and Development

HIPAA & JCAHO Knowledge

Contact this candidate