Human Resources Training

Susan Coffey

*** ********* **** ***** *******, VA 24368 540-***-**** *********@*****.***

HUMAN RESOURCES GENERALIST

• Certified Professional in Human Resources (SPHR) with a 15-year HR career distinguished

by commended performance and proven results.

• Extensive background in HR generalist affairs, including experience in employee

recruitment and retention, staff development, employee relations, conflict resolution, benefits and

compensation, Training Development and Delivery, HR records management, HR policies

development and legal compliance.

HR SKILLS

• Staff Recruitment & • Orientation & On-

• Plant/HR Retention Boarding

Department Startup

• Employee Relations & • HRIS Technologies

• Employment Law Engagement • Training &

FMLA/ADA/EEO/ WC

• HR Program/Project Development

• Health & Safety Management • Performance

Management

• Conflict Resolution Management

• HR Policies &

• Organizational

resProcedu

Development

PROFESSIONAL EXPERIENCE

Amcor Rigid Plastics, Wytheville VA

Manufacture of plastic containers for the beverage and food industry.

HR Manager 2006-present

Member of management start-up team for green field operation. Facility broke ground in May of 2006 and

began production in January of 2007. Managed the full spectrum of HR operations to include: recruiting,

on-boarding, training and safety expectations. Worked with corporate and local management team, local

and state government officials and local community college representatives to ensure successful on time

plant start up.

Key Results:

• Played a key role in ensuring the successful launch of the Wytheville manufacturing facility.

• Structured and implemented programs and policies in the areas of training, compensation,

onboarding and employee retention.

• Plan and implement continuing recruitment and retention strategies at the plant level.

• Identify, plan and conduct or coordinate technical training and personal development

programs.

• Partner with local community college to develop and deliver training classes.

• Conduct Frontline Leadership Training and other training programs at local and regional

plants..

• Create succession plans and mentor employees on steps to take for career growth.

• Fosters a teamwork/open-door environment conducive to positive dialogue across the facility.

Personal efforts continue to be cited as the driving force behind top employee engagement

scores year after year across all of company.

• Conduct on-boarding of new employees to the company, its policies and programs.

• Administer job posting procedures and selection of employees for promotion from within to

ensure fairness and equity.

• Manage formal performance review program.

• Process payroll and manage Kronos timekeeping system.

• Direct and Coordinate plant level health and safety programs to ensure compliance with state

and federal regulations and company value of safety first and no injuries.

• Manages plant level workers compensation program.

• Work with cross functional teams to design and implement and maintain HR online database

for policies and procedures

• Develop training outlines for HRIS systems for other HR managers.

• Train and acclimate new HR managers to company processes and procedures.

Amcor Rigid Plastic, Blythewood, SC

HR Representative, 1999-2006

Partnered with HR Manger to fulfill a broad range of HR functions, including recruiting and training of

employees, administering benefits, overseeing disciplinary action and managing HR records, accurate

processing of payroll, development and managing of pay for skill program, and coordinating employee

engagement events.

Key Results:

• Played a key role in successful transfer of employees to a new state-of-art facility.

• Created and conducted training programs for current employees to meet the increased job

requirements of new machinery/technology.

• Created pay-for-skill program for all hourly employees. Program is used across other plants.

• Developed local standardized disciplinary procedures and tracking system that insulated

company from legal risk and ensured consistent and fair discipline processes.

• Point of contact for employee relations issues and employee engagement.

• Conducted new-hire orientation program to include HR information and company resources.

EDUCATION & CERTIFICATIONS

University of South Carolina –Columbia, SC

Bachelor of Science (BS) in Business Administration with an emphasis in Human Resources

SPHR Certification

DDI Certified Trainer

SafeStart Certified Trainer

MILITARY SERVICE

United States Air Force – Command and Control Specialist

West Virginia Air National Guard – Command and Control Specialist

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