Customer Service Manager

Gina Ruth Jordan

*** *******

Channelview TX, ***30

(417) 317 – 4184 cell

**************@*****.***

Education:

Missouri Southern State University, Joplin, MO

General Business Administration Major

Attending

Webb City High School, Webb City, MO

High School Diploma

Graduate class of 2006

Employment History:

Closing Manager / Office Assistant

Huxley Bay Marina, Huxley TX 936-***-****

Job Description: Customer service for the restaurant/hotel/RV Park/ marina. Scheduling

and managing 5-7 employees, balancing the register and nightly lock up. Designer of

marina logo, the web site, advertising and most hard copy paper work that is used on a

daily bases.

January 2014 – August 2014

Front End Manager / Customer Service

Price Cutter, Joplin, MO 417-***-****

Job Description: Keep the front end running smoothly as well as scheduling and

managing 10-15 employees. Lock down of the store and store safe at night, transferring

money to cashiers and large money drops to the store safe. Helping dissatisfied customers

and any other complications in the front end of the store. Responsible for and fixing

problems with Western Union transfers, money orders, bill pay, postal services and

lottery tickets.

November 2011 – January 2014

Office Assistant

Jordan Mechanical & Technical Corporation, Joplin, MO 417-***-****

Job Description: Checking Payroll, assist with account payable, typing job bids and

miscellanies paperwork. Filing, operating office machines (fax, copier, printer, scanner,

laminator etc.) inventory, organizing and maintain a cleaning office.

October 2009 - August 2011

Customer Service Cashier

Lowes, Carthage, MO 417-***-****

Job Description: Computer and phone operator, assist customers, rent out equipment,

filing and organizing paperwork.

February 2007 - August 2009

Volunteer Efforts:

Carthage Crisis Center: Clean, design and paint the children’s wing for the new crisis

center building. I made several visits to assist in 2009.

Relay for Life: American Cancer Society walking event, raise money and awareness

cures for cancer. June 2008

Skill Summary:

Proficient in Microsoft Office: Word, Excel, Power Point, etc.

Operate office essentials: fax, copier, printer, laminator and scanner.

I work well with others, very organized, strong work ethic, self motivated with a positive

attitude, fast learner and always willing to learn new things.

References

Mike Chambers

Price Cutter – Store Manager

1850 South Maiden Lane

Joplin, MO 64804

(417) 626 - 0850

Kristen Wallace

JMTC - Human Resource Manager

912 Pebble Lane

Joplin MO 64801

(214) 882 - 8559

Kim Gregory

Price Cutter - Starbucks Manager

1850 South Maiden Lane

Joplin, MO 64804

(417) 438 - 2398

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