Customer Service High School
Resume:
Roberta L. Penkala
West Chicago, IL 60185
Phone: 815-***-****
E-mail: **********@*****.***
OBJECTIVE:
My main objective is to find a full-time, 2nd Shift position with a
Company in the West Chicago Area. A position that will recognize my
hard work and attention to detail and put my knowledge to work helping
others achieve their goals.
SKILLS PROFILE:
. Ability to interact with all types of people.
. Former EMT-B.
. Intermediate knowledge of computer systems, Windows Office (Excel,
Word and Outlook) as well as AS400 System.
. Experience working with small part assemblies.
. Experience using all types of hand power tools (Impact tools, drills
etc) and soldering iron.
. Experience using calipers, micrometers and pin gauges. Using
microscopes to check for small discrepancies in products.
. Experience reading electrical schematics and BOM's.
. QC Inspection, Troubleshooting and Correction or rejection of
defective material.
EMPLOYMENT HISTORY:
Assembler
System Sensor (Div of Honeywell thru Cor-Tech Staffing)
06/2014 to Present
3825 Ohio Avenue
St. Charles, IL 60174
Matthew Davis - Cor-Tech
. Assemble Smoke Detectors (attach PC Board to chamber, put in housing),
Test and Pack.
. Assemble Water Flow Detectors (using power ratchets and screw
drivers), Test and Pack.
. I am under a 3 month contract with Cor-Tech to work at System Sensor.
My 3 month contract is up September 2nd and since Honeywell is not
hiring, I will be in search of a full-time position as soon after that
as possible. I enjoy working 2nd shift and would prefer that shift.
Solder and Assembly Technician 02/2014 to
04/2014
Kay and Associates
165 N. Arlington Heights Rd., Suite 150
Buffalo Grove, IL 60089
360-***-**** Diane or Laurie
. At Westell from 02/21/2014 thru 03/04/2014.
. Solder resistors to PC Boards.
. Assemble PC Boards to equipment.
. At Control Solutions from 03/10/2014 to Present.
. Test PC Boards.
. Run Labels and label prior to further testing.
. Work with Engineer to produce prototype wiring harnesses.
. Assemble parts for Military projects.
Reason for seeking different employment: Temp Agency does not offer Health
Benefits.
Position at last location ended.
Lapse in employment from 06/2012 to 02/2014 was due to an illness in the
family.
Machine Operator 04/2011 to 06/2012
Climco Coils
701 Klimstra Court
Morrison, IL 61270
815-***-**** - Terri Carroll
. Wind -Using a Tanaka AW88 Universal CNC Winder, MCS 8-Spindle CNC
Winder, MCS Model 115 Single Spindle CNC Winder and a Bache Single
spindle CN Winder.
. Weld Parts using single welder - (Make and Model unknown.)
. Mold Parts - Using a Lawton 60 Ton Molding Press and a Hull 60 Ton
Molding Press.
. Inspect parts for defects, test resistance and winds on parts, inspect
welds using microscope.
. HyPot parts for defects. Stamp (with part number) frame and pack for
shipment.
. Other duties as assigned including Inventory, Ordering and Stocking
Parts.
Reason for Leaving: Relocating to West Chicago, Illinois so my husband can
be closer to his children.
Merchandiser 07/2010 to 10/2010
HDA Merchandising
944 Anglum Road
St. Louis, Mo 63042
314-***-**** - Kay Peterson
. Fill and straighten book, magazine and card displays at designated
Dollar General and Menards stores.
. Set up displays according to plan-o-grams.
. Box up and send back out of date Material.
. Maintain Customer relations between stores and Sales Staff.
Reason for Leaving: Was working part-time, approx 2 to 3 hours a week
until I could find a full time position.
Customer Service Rep. 02/2007 to 01/2011
First Med Medical Supply
461 6th Avenue
Clinton, IA 52732
Phone No Longer Available
. Started out working at office in Clinton, IA, then around 03/2010
worked part-time evenings from home on my own computer.
. Pulling Orders from warehouse, pack and ship via UPS or Fed Ex.
. Enter billing on line for owner. Some knowledge of Medicare Part "B".
. Call Customers who have questions regarding availability of products
(catheters, walkers, bath stools, grab bars, home testing equipment
and supplies, oxygen therapy, etc).
. Track orders sent by UPS from Manufacturer.
Reason for Leaving: Company went bankrupt. Sold Clients to another Company
(no idea who). No idea where owner of Company went.
2nd Shift Final Assembly 04/2005 to
10/2006
E.D. Etnyre
1333 Daysville Road
Oregon, IL 61061
815-***-**** - Human Resources
. Assemble and install electric wires and power supply boxes on large
trailers and gooseneck assemblies according to blueprint.
. Pull all items needed from stock, entering used supplies into computer
to adjust "on hand" counts.
. Make hydraulic lines as needed, according to blueprint.
. Install swing outs on side of trailers, using grinder, if necessary,
to swing freely.
. Use soldering iron to attach wires to front adapter.
. Use of overhead hoist, electric and manual pallet jack and propane
lift truck.
. Test and troubleshoot any electrical problems with any trailer.
. Inventory complete Plant and Warehouse to adjust "on hand" quantities
and adjustments.
Reason for Leaving: Became EMT-B and stayed home to help my Mother-In-Law
who had cancer.
2002 to 2005 - Worked on small family farm.
3rd Shift Dispatcher 04/2002 to 07/2002
AAA Chicago Motor Club/ GM Roadside Assistance
975 Meridian Lakes Drive
Aurora, IL 60504
630-***-**** - April Burkes
. Assist motorist with towing, emergency or fire needs.
. Enter all information in computer
. Teach new 3rd shift employees
. Enter and verify payroll for Manager so it was ready for approval in
the A.M.
Reason for Leaving: Relocated to Far Western Illinois
Administrative Assistant 09/1987 to
06/1994
Unocal Chemicals
Main Street and Maley Road
Lemont, IL 60439
Phone Number No Longer Available
. Inspect product upon receipt following Unocal Guidelines.
. Maintain QC Charts and Memos pertaining to chemicals on hand and in
warehouse.
. Use of manual pallet jack and electric lift truck.
. Verify purity of chemical to make sure that it was not contaminated.
. Updating and maintaining Material Safety Data Sheets for all products
produced by refinery.
. Verify and enter payroll on weekly basis.
Reason for Leaving: Company Sold - All employees terminated with severance
package.
EDUCATION
Glenbard North High School - attended 3 years, Carol Stream, Illinois
Tuscola High School, Tuscola, Illinois
College of Dupage, Glen Ellyn, Illinois
Night Business and Accounting Courses
Sauk Valley Community College, Dixon, Illinois
Lost original diploma - got G.E.D. to replace
Received EMT-B Certifications and passed Nationals exam.
REFERENCES
Scott Moeller (Co-Worker a@ Honeywell)
737 Poplar Lane
Dekalb, IL 60115
E-mail: *******.*****@*****.***
Debbie Wadsworth (Supervisor @ Westell)
750 Commons Drive
Aurora, IL 60504
630-***-**** (Debbie's Direct Line)
E-mail: Unknown
Diane or Laurie (Staff at Kay and Associates)
At Westell - 750 Commons Drive
Aurora, IL 60504
E-mail: Unknown
Jon Dornbush (Co-Worker and Line Leader @ Climco Coils)
28199 Yonk Road
Prophetstown, IL 61277
E-mail: ***********@*****.***
Terri Carroll (Previous Supervisor Climco Coils)
701 Klimstra Court
Morrison, IL 61270
E-mail: *.*******@******.***
Contact this candidate