High School Customer

AMBIKA RIZAL

*/**, * ** ***** AMAR COLONY

LAJPAT NAGAR IV, 110045

Email: *************@*****.*** Contact: +919*********

Objective:

Self-motivated individual with over 3.6 years’ experience SCM. Adept at prioritizing and completing tasks to meet clients needs. Safety-minded and a good communicator with strong computer skills. To find a good platform where I can utilize my ability and efficiency to the fullest potential for the benefit of the organization, society and self.

Professional Experience :

Current Profile:Bharti Airtel Ltd (10Jan’11-tilldate)Shared services

Currently working with Bharti Airtel ltd in SCM department and handling the following responsibilities:-

1. Vendor master data creation/updation

2. Creation & raising of PO’s (Purchase order)and PR(Purchase request)

3. Helps the vendor to register their company with Airtel

4. Correcting the entered invoices in the system.

5. Sending daily dashboards of the payment status to the managers.

6. Interacting with vendors on regular basis.

7. Updating the accounts of the supplier/vendor.

8. Solving customer issue online.

9. Checking the compliance.

10. Implementing of knowledge in MS-Excel and MS-Office for day to day activities.

11. Creating and updating new customer/supplier/vendor's registration in the system.

12. Providing training to the new joiner’s.

13. Monitored payments due from clients and promptly contacted clients with past due payments.

14. Successfully implemented new technologies and process automations to encourage continuous improvement.

15. Created daily and weekly cash reports for accounting management.

16. Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.

17. Filed and addressed employee complaints in accordance with company policies and government regulations.

18. Resolving clients’ query with related to amendment of invoice

Genpact India ( 23rd April 2010 – 30 Dec 2010)Account Receivable

Worked with Genpact India. Handling Accounts Receivable portfolio as a collector, since a period of nine months. Handling below responsibilities:-

1. Updating daily customer credit hold review for daily shipment.

2. Pulling and sorting daily aging for my portfolio.

3. Calling/Emailing/Faxing on past due accounts for payment status.

4. Working on claims raised by customers.

5. Sorting and referring conditional deductions to claims team for resolution.

6. Follow up and collection efforts on disallowed claims.

7. Coordinating with the customer for the payment process.

8. Sending SOA (Statements of accounts) on a monthly basis.

9. Posting/passing ledger entries in the books.

10. Reconciliation of accounts receivables.

11. Sending dashboard to the finance team.

Projects:-

Worked in PAN India level PAN project were identifying the duplicate pan updated in the system and rectifying them.

Codes de-activation activity were vendor codes are not active for more than 2 years (Pan Level)

Education Experience

Certificate

School/Colege

Board/University

Year of passing

%Secure

Class 10

Me. S.E .B. School.

MBOSE

2001

52

Class12

Umshyrpi College

MBOSE

2004

59

Graduation

St Anthony’s College, Shillong

North East Hill University

2007

50

M Com

MKU

MKU

2010

60

Additional Qualifications:

Trained in Tally 5.4, 7.2 versions, work on excel, oracle and EPR.

Achievements/Awards/Other Activities :

* Won prize in essay competition in college during college fest.

* Won several prizes in dance competitions in high/secondary school.

* Was an active member of Bharat Scouts and Guides continuously for 3 years and took part in several social activities.

* Also won several prizes in inter school athletics meet in high school.

* Recently got kudos from the head of the department for outstanding performance in solving the vendors query.

* Also got an appraisal from my manager for closing the query with in SLA.

Christ International School, Meghalaya

Worked as an assistant teacher in an upper primary school and a secondary school in Shillong for a period of 2 years (2008-09)

References :

Can be provided on request.

Language known:-

Hindi,English,Bengali,Nepali,Assamese

Declaration :

I, hereby declare that all the information given above is correct to the best of my knowledge.

Date:

Place: Delhi Ambika Rizal

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