Customer Service Accounting

Mabetty L. Bangoura

**** ******* ****** ? Duluth, GA 30096

H 770-***-**** ? **********@*****.** ? *******.********@*****.***? C

770-***-****

Accounting ? Financial Operations

Focused, motivated and dynamic professional with several years of

progressive and meaningful workplace experience, seeking to apply skills

and recent academic training to achieve career advancement objectives.

Process Improvement ? Strategy & Planning ? Office Administration

PROFESSIONAL SUMMARY

. Accounting and Finance professional with over four years of experience

working in the Banking industry, consistently demonstrating a track

record of accomplishments.

. Master of Business Administration (MBA) graduate with a concentration

in Accounting, exposed to relevant industry training and best

practices requisite for career advancement.

. Fundamental knowledge of key functions in Accounting including journal

entries, account analysis, balance sheet reconciliation and Generally

Accepted Accounting Principles (GAAP).

. Excellent interpersonal communication skills with experience working

effectively in a team setting; capable of overcoming unexpected

obstacles to achieve operational objectives.

Professional Experience

Bank Teller

2013

- Present Wells Fargo Bank

Atlanta, GA

Provide excellent customer service and support by assisting banking

customers with account-related questions and processing requested

transactions. Assess customer requirements, identify areas of opportunity

for a better banking experience and suggest banking products/services when

applicable.

. Earned managerial recognition for excellent performance with gift card

bonus/award for going above and beyond to ensure customer

satisfaction.

Front Desk/Night Auditor

2012 - 2013

W Hotel

Atlanta, GA

Supported daily operations, welcomed guests, verified reservations and

accepted payment. Registered guests into computer system and assisted

during check-in and check-out process. Oversaw security of all safety

deposit boxes and posted miscellaneous charges as needed.

. Contributed to daily accounting functions for open and close

activities; made deposits, recorded receipts, cashed checks and

exchanged currency for guests as requested.

Accountant

2009 -

2011 GETMA (Ship Agency, Freight Forwarding

& Customs Clearance)

Conakry, Guinea

Accounts Payable invoice processed of specially, multiple allocation, and

electronic invoice type. Account reconciliation of payment transactions,

which includes researching, resolving, and clearing moderately complex

accounting entries in a timely and accurate manner. Prepared journal

entries and verified the accuracy of data for management. Routinely reviews

data to ensure adherence to accounting and bank policy. Responsible for

collecting and compiling vendor data, verified the accuracy of vendor data,

and prepared daily files for vendor maintenance transactions.

Accountant

2003 -

2009 Vale Guinea SA (Mining Company)

Conakry, Guinea

Accounts Payable - Full cycle processing, entering data.

Accounts Receivable - Assisted in generating monthly customer billing.

Employee Expenses - Reviewed to policy, answered questions, authorized,

prepared import file.

Administrative - Mailed, filed, distributed payroll, etc.

Education

Master of Business Administration (MBA) in Accounting, 2012

DeVry University - Keller Graduate School of Management, Duluth, GA

GPA 3.57/4.0

Bachelor of Science (BS) in Accounting, 2003

University of Gamal Nasser, Conakry, Guinea

Technical Skills

. MS Office (Word, Excel, PowerPoint, Outlook), MS Windows

Languages

. Bilingual in French (Written & Oral)

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