Customer care / receptionist

Location:

Posted:

August 15, 2014

Karen Uro Hopps

E-mail: *****.***@*******.*** Phone: 410-***-****

Experience Decathlon Espa a, Sant Pere de Ribes, Dec 07-

March 12

Barcelona, Spain

Customer Care, Receptionist & Cashier

. Skills developed: Merchandising, Customer

Care, Cash flow and reconciliation of cash drawers

. Accomplishments: Internal Store

Communication, trainer of new hires,

Vama's coffee shop, Vilanova I la Geltr .

Jan 03 - Mar 12

Waitress, Weekends and summer season.

Aupair in Baltimore, MD (live in nanny)

Mar 12 - Mar 14

Education Business science at Universitat de Barcelona

Sept 07 - Oct 11

Barcelona, Spain. Bachelor's degree

. Score: 7 (from 0-10)

. With Honors: Accounting

. Relevant courses: Marketing, Communication

& International trade

TOEFL preparation course at Towson University

Sept 13-Dec 13

Towson, Maryland

. Goals: Improve and perfect my

English; listening, reading, speaking & writing

"Bachillerato" at IES Joaquim Mir

Sept 04-June 07

Vilanova I la Geltr , Barcelona, Spain

Course between high school and college

. Relevant courses: Economy & Organization and

Business administration

Skills Languages: Spanish (native speaker), Catalan (native

speaker), English (fluent, improved with the TOEFL

preparation course)

Software: Microsoft Office, photoshop, photoscape

Travel: 1 month English course at New York (July 2009)