Sales Customer Service

SYED A. ALI,

***-**** ******** *****, *********** Ontario, L5C 2T7

647-***-**** & 905-***-**** *********@*****.***

OBJECTIVE:-

Customer service relation to achieve goal for analyzing sales, marketing, growing of product

development and supervising intelligence to organize, plan, administration & management to direct

control and evaluate the activities for your company with your supervision and supporting.

SUMMARY OF QUALIFICATIONS:-

• Provide prompt, accurate, and friendly customer service. Service can include responding to

inquiries regarding for products availability, eligibility, knowledge of sales & marketing, transfers and

billing clarification.

• Use and manage a customer-focused, needs-based review process to educate customers/clients

options day to day.

• Develop leads, schedule appointments, identify customer needs, and market appropriate

products and services time to time.

• Organize, plan, administration, direct control & evaluate the activities in the company.

• Successfully developed new systems that have increased quality services and works and

maintain a strong work ethic with a total commitment to success each and every day.

• Received many achievement awards from the employer’s, during my job career.

PROFESSIONAL SKILLS:-

• To provide significant input into the development of products/ goods strategy and execution of

new growth opportunities, to help achieve their stated goal of being one of the world’s best.

• To develop implemented, monitored and reviewed all sales/marketing strategies for the

business world wide basis and continuously improve the marketing processes within the

business through the development of structured marketing plan.

• To coordinate with sales department for the implementation and supervision of the marketing

plans and procedures and managed a busy and focused team of more than 15 sales, marketing

& product professionals including junior assistants and online marketing specialists.

EMPLOYMENT EXPERIENCE:-

Senior Manager, (Sales/ marketing)

M/s Adamjee Electronic Appliance Company Ltd., Karachi-Pakistan, 2003-2012

• To developed, negotiated and executed products of electronic appliances

development plans in conjunction with Adamjee product and engineering team.

• To direct control organize and manage for branch office and highest sales and

marketing and achieved annual target with cash award each consecutive five years, (from 2006

to 2011)

Manager, (Sales & marketing)

M/s. Delta Electronic Appliance Company Ltd., Karachi-Pakistan 1996-2003

• Sales, marketing and emerging to the clients for general electronic appliances.

• Implement training various courses and training in sales and marketing.

• For new recruits speeding profitability for sales and marketing.

• Continually increasing sales of products/ goods.

EDUCATIONAL:-

L.L.B (Bachelor of Law Degree) from University of Karachi-Pakistan,

Bachelor of Commerce (B.Com) examination passed from Jinnah College, Karachi-Pakistan

TRAINING AND CERTIFICATION:-

Training & Certificate of sales & marketing, from Institute of Karachi-Pakistan

Certificate of sales & marketing from Adamjee Electronic Company Ltd., Pakistan

IMMIGRATION/ WORK STATUS:-

Canada- Permanent Residence, (P/R Card). We are living with their family since three years.

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