Sales Customer Service
Resume:
Jeffrey M. Thompson
Nokomis, FL 34275 (p) 941-***-**** ( (f) 941-***-**** ( (e)
***********@*******.***
Professional Profile
Creative, high-energy, top-level management executive with broad
based face-to-face
and telemarketing sales experience. Currently serving as President
and Partner of Titan
Tanning, Inc.
Professional Experience
December 2006 - Present President and Partner Titan Tanning,
Inc., Bradenton, FL
Directly responsible for the following:
o Oversee all aspects of small business
ownership including: sales, marketing,
financial & book keeping, customer service
& acquisition, maintenance & repair, human
resources, business planning, employee
training & education, and daily
operations.
September 2001 - August 2010 President and Partner Tan Lines of
Bradenton, Inc., Bradenton, FL
Directly responsible for the following:
o Oversee all aspects of small business
ownership including: sales, marketing,
financial & book keeping, customer service
& acquisition, maintenance & repair, human
resources, business planning, employee
training & education, and daily
operations.
May 2001 - July 2002 Independent Sales and Marketing Consultant,
Nokomis, FL
Directly responsible for the following:
o Develop and sell corporate sponsorships
and advertising programs for the national
radio program The Deborah Ray Show.
o Develop and sell corporate sponsorships
and advertising programs for the national
magazines The Herb Companion, Herbs for
Health and Success.
o Develop and sell corporate sponsorships
and advertising programs for the PBS
Television documentary series Breast
Cancer: Surviving and Winning.
o Develop and sell corporate sponsorships
and advertising programs for the national
seminar company Success International.
August 2000 - April 2001 RealHealth Media, Inc., Loveland, CO
Vice President, Multimedia Services
Recruited by CEO to manage newly formed multimedia department.
Directly responsible for the following:
o Manage sales staff of ten multimedia-
advertising representatives.
o Developing multimedia-advertising
programs.
o Combining advertising from national
radio, internet, and print media.
o Develop strategic alliances and strategies
with national blue chip accounts.
o Increased sales from $0 to $500,000 in
just 3 months.
o Develop all marketing materials for
multimedia sales.
o Establish and work within budget.
o Train and help develop action plans for
sales executives to increase their
individual sales goals and results.
June 2000 - August 2000 Herb Companion Press, Loveland, CO
Circulation Director, Herbs for Health and The Herb Companion
Recruited by owner to increase sales and distribution for national
magazines.
Directly responsible for the following:
o Manage Circulation Department.
o Responsibilities included developing sales
and distribution strategies.
o Increasing number of subscriptions.
o Manage all national/international
agencies and stampsheet programs
including PCH, Enews.com, AFE, NewSub,
QSP, Ebsco, and PPS.
o Develop all direct mail campaigns.
o Special programs.
o Increase newsstand sell-through.
o Work with all National and Direct
Distributors including Curtis
Circulation, Warner Publishers Services,
Eastern News, Ingram Periodicals, and
Independent Direct.
o Manage all list rentals working directly
with list management company Millard
Group.
June 1999 - June 2000 Herb Companion Press, Loveland, CO
Director of Sales, Herbs for Health and The Herb Companion
Promoted by owner to increase sales for existing national magazines.
Directly responsible for the following:
o Manage team of four sales representatives
in all aspects of magazine ad sales.
o Responsibilities included developing sales
strategies, targeting accounts, developing
media plans for clients, as well as
overall account service.
o Led sales team to increase revenues by 25%
in less than 1 year.
o Train and help develop action plans for
sales executives to increase their
individual sales goals and results.
December 1998 - June 2000 Interweave Press, Loveland, CO
Associate Publisher and Director of Sales, Natural Home
Recruited by owner to increase sales and run daily operations for
start-up national
magazine.
Directly responsible for the following:
o Promoted from Director of Sales to
Associate Publisher in 2 months.
o Manage team of fifteen sales
representatives in all aspects of magazine
ad sales.
o Manage four outsourced sales firms as
well as inside sales department.
o Responsibilities included developing sales
strategies, targeting accounts, developing
media plans for clients, as well as
overall account service.
o Led sales team to increase revenues from
$24,000 in gross revenue per issue to over
$125,000 per issue in just 6 months. Over
370% growth.
o Train and help develop action plans for
sales executives to increase their
individual sales goals and results.
o Work integrally with outsourced
Circulation Consultants to increase number
of subscribers.
o Increased subscribers from 3,000 to over
30,000 in less than one year. 1000%
growth.
o Help develop direct mail pieces to
target mail lists.
o Develop budget for magazine.
o Work integrally with National Distributors
like Warner Publisher Services and Eastern
News to increase newsstand sell-through
and overall circulation numbers.
May 1995 - November 1998 InterShow, Sarasota, FL
National Account Manager, The Health Show
Recruited by owner to build start-up tradeshow into an industry
leader.
Contributed on a number of key corporate issues:
o Manage a team of four advertising
representatives who handled over 250
clients.
o Responsibilities included developing sales
strategies, targeting accounts, developing
media plans for clients, as well as
overall account service.
o Led sales team to increase revenues from
$94,000 in gross revenue to over
$1,000,000 in fewer than 3 years. Over
1000% growth.
o Secured all key accounts including
industry leaders such as: Nature's Way,
Solaray, KAL, PowerBar, Balance Bar,
NordicTrack, Life Fitness, Nature's
Answer, Nature's Herbs, Galaxy Foods,
Amy's Kitchen, and Select Comfort.
o Led team that increased lead database from
2,000 to over 5,700 companies in less than
3 years.
o Train and help develop action plans for
sales representatives to increase their
individual sales goals.
o Work integrally with Conference
Coordination Department to develop
programming for each event.
o Work integrally with Marketing Department
in the development of all sales
promotions.
December 1993 - May 1995 Bradenton Spa, Bradenton, FL
Club Director, Director of Sales, C. P. T.
Recruited to lead sales team to increase revenue and new member
acquisition.
o Manage largest health club in city with a
staff of over twenty-five and a membership
enrollment of over 4,500.
o Develop sales training and lead generation
programs that increased monthly gross
revenues from $35,000/month to over
$200,000/month. Over 570% growth.
o Led team that increased club enrollment
from 2,300 members to over 4,500 members
in less than 2 years. Over 190% growth.
January 1993 - December 1993 Athletic Clubs of America,
Bradenton, FL
Club Director, Director of Sales, C. P. T.
Recruited by Management Company that would contract with health clubs
that
were on the verge of filing for Chapter 11 to implement their proven
systems and
return the club to a profitable company.
o Direct sales team of five that were
contracted with Gold's Gym, Bradenton.
o Led team that took club from $250,000 in
debt to gross revenues of over
$100,000/month in less than one year.
December 1987 - May 1992 Portsmouth Naval Shipyard, Portsmouth, NH
Nuclear Machinist, Manager Nuclear Division
Worked with all machines to maintain, replace or repair any parts to
successfully
maintain the operation of any US Nuclear Submarine.
o Directed staff of 55 in all operations of
Nuclear Machinist Division.
o Organized all training schedules, reports,
and personnel evaluations for staff.
o Worked integrally with Planning and
Estimating for all bids on jobs.
o Worked diligently with Quality Assurance
and Inspection to ensure all jobs were
done on time and correctly.
Education and Training
January 2000 Interweave Press, Loveland, CO
Publishing School
February 1997 Skillpath Seminars, Tampa, FL
How to Become a Better Communicator
May 1996 Skillpath Seminars, Tampa, FL
Excelling as a Highly Effective Team Leader
June 1993 Skillpath Seminars, Tampa, FL
Winning Sales Techniques
February 1993 AFAA, Tampa, FL
Aerobics and Fitness Education and Certification
December 1988 - December 1991 Portsmouth Naval Shipyard
Apprenticeship, Portsmouth, NH
Honors Graduate/Licensed Journeyman
December 1988 - December 1991 Central Texas College, Kittery, ME
Machinist Trade and related courses
Graduated with 3.7 GPA
September 1984 - June 1988 University of Maine at Orono, Orono, ME
Majored in Mechanical Engineering and Computer Science with a Minor
in Math
Bachelor's Degree with an overall GPA of 3.35
September 1981 - June 1984 Thornton Academy
Saco, ME
Honors Graduate/College Preparatory Courses
Special Skills
Proficient in all MicroSoft products
References Furnished Upon Request
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