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Customer Service Administrative Assistant

Location:
Starkville, Mississippi, 39759, United States
Posted:
August 15, 2014

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Resume:

SANDERIA EVANS

*** ******** ***** • Starkville, MS 39759 • 662-***-**** • acfd4j@r.postjobfree.com

PROFESSIONAL PROF I LE

Detail-oriented, motivated professional with extensive customer service skills and cross-functional

administrative, data entry, healthcare and management experience. Takes the initiative to proactively

assist others. Well-organized, able to organized and prioritize duties and accurately input data.

Proficient in Microsoft Word, Excel, Access, and QuickBooks; Type 50WPM with strong 10-key

skills.

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Law & Ethics H IPAA Compliance Pharmacology

Path Physiology for Medical Office Anatomy & Physiology Medical Transcription Office

Accounting

Principals of Management Computer Information Systems Medical Billing Records Management

MS Office Suite/Word Electronic Health Records

EHR/EMR Greenway PrimeSUITE Practice Management Software

CERT I F ICAT IONS

Working towards Medical Administrative Assistant Certification (CMAA)

EDUCAT ION AND PROFESSIONAL DEVELOPMENT

Ul timate Medical Academy, Tampa, F L – Medical Administrative Assistant, 06/2014

Comprehensive Training Included:

Medical Assisting, Disease Processes, Surgical Procedures, Life Cycle of an Insurance Claim, Health

Care Settings, Health Care Payers, Basics of Procedure and Diagnosis Coding from Medical Records,

Reimbursement Systems, Word Processing and Medical Practice Management Systems.

Los Angeles T rade Technical College, Los Angeles, CA – Major in Business Administration

Hold certificates in Office Management Systems and Word P rocessing

PROFESSIONAL EXPER I E NCE

Internet Archives, Los Angeles, CA 02/2010-12/2010

Records Specialist

Participated in building an on-line digital library of internet sites and other information in

d igital form.

Home Instead Senior Care, Torrance, CA 05/2008-01/2010

Caregiver/Home Health Aide

Provided non-medical care to seniors, handled light housekeeping, prepared meals, and assisted

w ith activities of daily living and medication reminders.

Name, (Cont.)

Safe Practice Ventures, Inc., West Covina, CA 08/2006-05/2008

Administrative Support

Answered multi-line phones, typed invoices and reports, filed documents, greeted customers and

scheduled appointments; operated a variety of business machines and computers.

Park N’ Fly @Park One, Los Angeles, CA 01/2003-08/2006

Assistant Manager/Customer Service Associate

Coordinated activities of dispatchers, valet runners, drivers, and cashiers to ensure proper f low

of traffic and personnel necessary to uphold customer service goals.

Maintained an adequate staff by scheduling, training, and developing subordinate personnel.

A DD I T I O NAL EXPER I E NCE

Central Parking System, Los Angeles, CA – Supervisor/Receptionist 04/1997-01/2003



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