PROFESSIONAL PROF I LE
Detail-oriented, motivated professional with extensive customer service skills and cross-functional
administrative, data entry, healthcare and management experience. Takes the initiative to proactively
assist others. Well-organized, able to organized and prioritize duties and accurately input data.
Proficient in Microsoft Word, Excel, Access, and QuickBooks; Type 50WPM with strong 10-key
Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration
Medical Law & Ethics H IPAA Compliance Pharmacology
Path Physiology for Medical Office Anatomy & Physiology Medical Transcription Office
Principals of Management Computer Information Systems Medical Billing Records Management
MS Office Suite/Word Electronic Health Records
EHR/EMR Greenway PrimeSUITE Practice Management Software
CERT I F ICAT IONS
Working towards Medical Administrative Assistant Certification (CMAA)
EDUCAT ION AND PROFESSIONAL DEVELOPMENT
Ul timate Medical Academy, Tampa, F L – Medical Administrative Assistant, 06/2014
Comprehensive Training Included:
Medical Assisting, Disease Processes, Surgical Procedures, Life Cycle of an Insurance Claim, Health
Care Settings, Health Care Payers, Basics of Procedure and Diagnosis Coding from Medical Records,
Reimbursement Systems, Word Processing and Medical Practice Management Systems.
Los Angeles T rade Technical College, Los Angeles, CA – Major in Business Administration
Hold certificates in Office Management Systems and Word P rocessing
PROFESSIONAL EXPER I E NCE
Internet Archives, Los Angeles, CA 02/2010-12/2010
Participated in building an on-line digital library of internet sites and other information in
d igital form.
Home Instead Senior Care, Torrance, CA 05/2008-01/2010
Caregiver/Home Health Aide
Provided non-medical care to seniors, handled light housekeeping, prepared meals, and assisted
w ith activities of daily living and medication reminders.
Safe Practice Ventures, Inc., West Covina, CA 08/2006-05/2008
Answered multi-line phones, typed invoices and reports, filed documents, greeted customers and
scheduled appointments; operated a variety of business machines and computers.
Park N’ Fly @Park One, Los Angeles, CA 01/2003-08/2006
Assistant Manager/Customer Service Associate
Coordinated activities of dispatchers, valet runners, drivers, and cashiers to ensure proper f low
of traffic and personnel necessary to uphold customer service goals.
Maintained an adequate staff by scheduling, training, and developing subordinate personnel.
A DD I T I O NAL EXPER I E NCE
Central Parking System, Los Angeles, CA – Supervisor/Receptionist 04/1997-01/2003