Manager Staff
Resume:
Hector Axel Rivera ***********@*****.***
Orlando Florida 32807 407-***-****
OBJECTIVE
To obtain a career-oriented position which will allow me to demonstrate my knowledge skills and
experience while giving me the opportunity to advance at a pace commensurate with my goals.
EMPLOYMENT:
All County Paving Management Solutions Work Experience 10/2011-11/2013
Establishes, develops and maintains business relationships with current customers and prospective customers in
the assigned territory/market segment to generate new business for the organization’s products/services. Makes
telephone calls and in-person visits and presentations to existing and prospective customers. Researches sources
for developing prospective customers and for information to determine their potential. Develops clear and
effective written proposals/quotations for current and prospective customers.Expedites the resolution of
customer problems and complaints. Plans and organizes personal sales strategy by maximizing the Return on
Time Investment for the territory/segment. Supplies management with oral and written reports on customer
needs, problems, interests, competitive activities, and potential for new products and services Participates in
trade shows and conventions Services existing accounts, obtains orders, and establishes new accounts by
planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factor
Submits orders by referring to price lists and product literature. Keeps management informed by submitting
activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory
analyses. Monitors competition by gathering current marketplace information on pricing, products, new
products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and
policy by evaluating results and competitive developments. Resolves customer complaints by investigating
problems; developing solutions; preparing reports; making recommendations to management. Maintains
professional and technical knowledge by attending educational workshops; reviewing professional publications;
establishing personal networks; participating in professional societies. Provides historical records by
maintaining records on area and customer sales. Contributes to team effort by accomplishing related results as
needed.
EMPLOYMENT:
Fieldstone Florida Properties-Chowder Bay Apartments Work Experience 08/2010-08/2011
Conduct all business in accordance with the company policies, procedures, and all other laws procedures pertaining to
the apartments.
Responsible for day to day operations of Chowder Bay Apartments (304 units). Daily supervision of leasing and
maintenance staff totaling 8.
Conducted leasing staff training, assistant manager professional development program, safety meetings. Approving
and submitting all invoices relating to apartment operations via e-mails and or mail for payments
Ensure that all lease files are complete and those completions of all leases are being executed properly.
Ensuring offices opening, conditions of offices, models, and or vacant.
Make all bank deposits on a daily basis, Promote and maintain positive customer attitude with staff and residents.
Orchestrated property curb appeal upheaval, landscaping improvements, aesthetic improvements, Onesite trained.
EMPLOYMENT:
The Hayman Company- Royal Grande Apartments Work Experience: 08/09-08/2010
Conduct all business in accordance with the company policies, procedures, and all other laws procedures pertaining to
the apartments.
Responsible for day to day operations of Royal Grande Apartments (768 units). Daily supervision of leasing and
maintenance staff totaling 17.
Conducted leasing staff training, assistant manager professional development program, safety meetings. Approving
and submitting all invoices relating to apartment operations via e-mails and or mail for payments
Ensure that all lease files are complete and those completions of all leases are being executed properly.
Ensuring offices opening, conditions of offices, models, and or vacant.
Make all bank deposits on a daily basis, Promote and maintain positive customer attitude with staff and residents.
Orchestrated property curb appeal upheaval, landscaping improvements, aesthetic improvements, MRI trained.
EMPLOYMENT:
SMG Property Inc. Work Experience: 12/08-06/2009
Eudora Grove-Tanglewood-Lake Terrace Apartment
Conduct all business in accordance with the company policies, procedures, and all other laws procedures pertaining to
the apartments.
Responsible for day to day operations of three communities in Mount Dora area totaling 288 units. Daily supervision
of leasing and maintenance staff totaling 8.
Conducted leasing staff training, assistant manager professional development program, safety meetings. Approving
and submitting all invoices relating to apartment operations via e-mails and or mail for payments
Ensure that all lease files are complete and those completions of all leases are being executed properly.
Ensuring offices opening, conditions of offices, models, and or vacant.
Promote and maintain positive customer attitude with staff and residents. Orchestrated property curb appeal upheaval;
landscaping improvements, aesthetic improvements.
EMPLOYMENT:
Jupiter Communities LLC. Work Experience: 9/07- 12/ 2008
Tuscany Bay Apartments
396 units, Resident Manager:
Conduct all business in accordance with the company policies, procedures, and all other laws procedures pertaining to
the apartments.
Full knowledge of Yardi 6.0 system.
Operate under pre-determined financial constraints, monitored monthly budgets.
Assure that all rents are collected when due, posted in a timely matter, make all required bank deposit and report to
corporate on a daily basis.
Perform Evictions, Utility cut-off as required, Conduct weekly safety meetings, walking all units immediately after
move outs; submit records on all aspects of management activity.
Review all move-out notices to determine the cause of the move-out, Ensure that all lease files are complete and those
completions of all leases are being executed properly.
Ensuring offices opening, conditions of offices, models, and or vacant.
Promote and maintain positive customer attitude with staff and residents.
EMPLOYMENT:
International Realty Inc. Work Experience: 12/06-09/2007
Cypress Green Apartments
262 units, Resident Manager:
Conduct all business in accordance with the company policies, procedures, and all other laws procedures pertaining to
the apartments.
Assure all account payables are processed in a timely manner.
Make all bank deposits on a daily basis; assure all leases are executed property.
Conduct weekly safety meetings; perform evections as needed, resident retention meetings with residents that gave
notices, walk all move outs to assure proper charges are applied to residents at move out.
Knowledgeable in Yardi accounting system, promote and maintain positive customer attitude with staff and residents,
Set up monthly early bird contest and resident functions to promote early rental payments.
Marketing local vendors to promote monthly specials. Address all resident issues and resolve matter in a timely matter.
Bilingual: Fluent in Spanish
EMPLOYMENT:
Leland Enterprises Inc. Work Experience: 11/05-10/06
Park Springs Apartments
200 units, Resident Manager Tax Credit Property
Conduct all business in accordance with the company policies, procedures for tax credit property and all other laws
pertaining to the Apartments.
Assure all leases are executed properly, assure all rents are collected and posted in a timely matter, make all required
bank deposit on a daily basis, accounts payables, file my own eviction for the company.
Knowledgeable in Property boss accounting system, vendor/contractor communication and scheduling.
Conduct work safety meeting weekly.
Maintain a positive customer attitude with staff and residents.
Bilingual: Fluent in Spanish.
EMPLOYMENT:
C n C Investments Work Experience: 11/04- 08/05
Park Hamilton Apartments
330 units Resident Manager:
Conduct all business in accordance with the company’s policies and procedures and all other laws pertaining to the
Apartments.
Assure that all rents are collected when due, post in a timely matter, Knowledgeable in the rent 2000 property
accounting system, make all required bank deposit and report to corporate on a daily basis.
Perform Evictions, Utility cut-off as required. Constant Vendor/Contractor communications concerning work
scheduling, accounts payables, and all vendor relations.
Approving and submitting all invoices relating to apartment operations via e-mails and or mail for payments. Motivate
and supervise all on site staff, ensure all leases are executed properly.
Conduct on-going training with office staff; e.g.; paperwork, work place safety, and any other types of training that
may be needed on a daily basis. Maintain a positive customer attitude.
Bilingual: fluent in Spanish
EMPLOYMENT:
Equity Residential Trust Work Experience: 08/00-11/04
Resident Manager:
Floating manager for three of equity Residential Property for a total of 386 units plus manage staff of 10 and all of the
underline.
Full knowledge of internal (EQR SAVI) rent roll system.
Operate under pre-determined financial constraints, monitored monthly budgets, Accounts payables, Daily
communication with corporate vendors.
Ensure that all lease files are complete and that completion of all leases is being executed properly.
Ensuring offices opening, conditions of offices, models, and or vacant.
Walking all units immediately after move outs, submit records on all aspects of management activity. Review all
move-out notices to determine the cause of the move-out. Perform any additional duties or tasks as needed.
Highlights of Qualifications:
Strong communication skills.
Highly motivated salesmen.
Capable of working and completing both individual and team oriented projects.
14 years proven leadership
Proficient in all Microsoft office products.
Bilingual: fluent in Spanish
References Available Upon Request
Contact this candidate