Customer Service Sales Associate

EUNICE BARBER

253-***-****

************@*****.***

RETAIL SALES ASSOCIATE

Customer Service Positive Outlook Quick Learner

SUMMARY OF SKILLS

-10 years of Cash Handling and Customer -Over 16 years of age

Service -Physically able to lift, squat, bend and

-Cash Register and POS machines reach

-10-key by touch -Reliable transportation

-Listening to and resolving problems -Answering multi-line phones and taking

-Record keeping messages

-Inventorying products -Following rules and policies

-Can work a flexible schedule -Accurate

-Clean background

WORK EXPERIENCE

Call Center Representative, Corestaff Services Lakewood, WA 02/

2008 - present

-Following a script to solicit clients’ participation in surveys

-Interviewing clients over the phone regarding their opinions, values and preferences

-Using computer to record clients’ responses

Cashier, Arby's Restaurant, LLC Lakewood, WA 11/2007 – 12/

2007

-Greeted customers

-Handled customer complaints, issues and returns

-Operated a POS machine to take customer’s food and beverage orders

-Took money and made correct change

Cashier, McDonald's Lakewood, WA 08/2007 – 10/

2007

-Welcomed customers and took their orders using a POS machine

-Accurately took cash, check, debit and credit card transactions

-Kept dining room clean and sanitized

-Stocked and replenished condiment bar

Retail Worker, Walgreens Lakewood, WA 10/2003 – 07/

2007

-Used POS machine to process customer transactions

-Served as Photo Technician; developed film and performed maintenance on photo

producing equipment

-Took inventory and kept shelves properly stocked

-Handled customer complaints and returns

EDUCATION

Grocery Checker Training, Bates Technical College Tacoma, WA

Diploma in Office Occupations, Perris Union High School Perris, CA

EUNICE BARBER

253-***-****

************@*****.***

RETAIL SALES ASSOCIATE

Customer Service Positive Outlook Quick Learner

REFERENCES

Beth Tompkins

Employee Relations Specialist, Corestaff Services, LP

253-***-****

****.********@*********.***

Sandra Costello

Senior Staffing Specialist, Corestaff Services, LP

253-***-****

******.********@*********.***

Kathy Carlsen

Personal Reference

**********@*****.***

253-***-****

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