Patricia Walker
Data Entry Specialist / Administrative Assistant
**** ***** ****** - *******, ** 60636
**********@*****.*** - 773-***-****
WORK EXPERIENCE
Claims Assistant
Banker Life Insurance - Chicago, IL - July 2013 to January 2014
Claims Support
Primary Duties and Responsibilities
Initiates claim set up of all claims for the life and annuity lines of business. Communicates with beneficiaries
and agents with requests for required information to complete claim processing.
Assists claim adjusters with pending correspondence and with updating beneficiary information in
administrative systems. Assists with calls to providers and policyholders to request medical requirements
necessary to complete claim processing.
Data Entry Specialist / Administrative Assistant
Proviso Leyden Council Action, Inc - Madison, IL - March 2008 to May 2013
Madison, Illinois 3/08 - 5/13
Data Entry Specialist / Administrative Assistant
Enter payroll into E-Time for 189 enployees marking enployees vacation, sick and absentees when time is
taken, Recording and maintaining student body records for 235 students using
Promis system for CEDA making all correction when needed, entering information daily for reports thats
needed daily, weekly and monthly for CEDA and Washington all quotas have to be completed to hundred
percent for Washington in order to keep funding and with maintaining with student body records using Promis
Handle person inquires
Assist staff, and CEDA with special projects when needed and using the SIS system for Chicago Public School
to enter 39 more Chicago for CPS
Claims Processing Assistant / Clerical Administration
American Medical Association Insurance Agency - April 1999 to July 2007
Provided clerical, service support for the Claims staff and to perform other office tasks
depending on the client program setting and entering / scanning new claims forms EOB's,
HCFA 1500 and UB04 into management system, reviewing and notes as instructed
processing mail, filing, faxing, and photocopying prepared correspondence letters and reports process
payments maintained paper and electronic claims records and worked on
special projects as assigned
Processor / Lockbox
Bank of America - Chicago, IL - February 1997 to April 1999
Processed customer transactions including deposits and withdrawals
Complied, microfilmed, logged and processed daily deposits
Balancing accounts daily and monthly statements printing ATM cards mailing
deposits daily to customers with list of deposits from each account
EDUCATION
Certificate
Northwestern Business College
2008 to 2011
Associate
Daley College - Chicago, IL
1991 to 1993
High School Diploma
Gordon Hubbard High School - Chicago, IL
September 1984 to June 1988
ADDITIONAL INFORMATION
SKILLS
Microsoft Office Suites E-Time Promis Billing Access ISI