Manager Project

Kempton E. Pollard, Jr.

** ******** *****, ********, *************, 01564

HOME: 978-***-**** / CELL: 508-***-****

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PROJECT MANAGEMENT/OPERATIONS/LOGISTICS/ INFORMATION TECHNOLOGY

Overview An experienced professional, with a proven ability to

develop, implement, and execute strategic market plans under

strict deadlines and looking to obtain a managerial or

executive position where I can utilize strong organizational,

leadership and past job ethics.. Through motivation and

innovative initiatives I develop and deliver high performance

results and also train top notch teams to do the same.

Strong business and information technology acumen with an

entrepreneurial approach to businesses of all industries.

Professional Experience

The Home Processing all bill of lading's for the following; Boises,

Depot, Oct Glidden paint, Behr paint, New England Motor Freight, Estes,

2013. - Cardinal, Quikrete Concrete, Jeld-Wen Windows and Doors,

Current. Parksite, Anderson Logistics, Old Castle Architect.

Shipping and Key receives, detail and properly bin all special orders and

Receiving Lead online purchases for customer pickup. Also process online

customer returns and send them back to their respected

vendors.

Process all incoming mail via fedex / ups / usps and deliver

to appropriate department personnel.

Oversee the sorting, staging and breakdown of all pallets

using equipment: Raymond R40-C40TT, Raymond 8410, Raymond

261-OPC30TT, Raymond Easi R40TT.

Oversee and train a small team to ensure that evening and

overnight stocking is completed and merchandise is organized

correctly on the sales floor. I delegate freight from the

receiving dock to the correct department for full pack out of

product and make sure that all overstock is correctly labeled

and placed in overhead bays safely.

Process all hazardous material dispositions and ensure the

safety usage of the bailer and compactor machines.

Guarantee the safety of all trailers by placing pin locks on

all trailers.

Processing markdowns as needed to eliminate shrink.

Fed Ex https://www.fedexsameday.com/fdx_ServiceSameDayCity.aspx

Corporation, The same day city project manager is responsible for

Nov. 2011 - eliciting sales and direct supervision of pick-up and

Oct. 2013. delivery in the assigned market. This position supervises a

team of couriers who are responsible for deliveries in the

Project market and ensures that equipment is safe and functioning

Manager properly, that couriers are following proper procedures, and

that customer experience objectives are consistently met. The

project manager spends the majority of time on the road with

couriers. The manager works closely with the Corporate

National Dispatch Center and other Quality teams in order to

improve on-time performance in the assigned market. He/she

acts as the champion to implement programs/process changes in

the field.

Lead and manage a team by training, developing and coaching

team members on a consistent basis. Ensure a positive

customer experience. Act as liaison with National Dispatch

Center for all courier related communications and issues.

Responsible for on-time performance in local market; monitor

and coach couriers to bring local operations to par with

FedEx standards. Hire team members and monitor new hire

orientation procedures. Train and evaluate the efficiency

and productivity of team members based on established

performance standards and objectives; ensure team members are

consistently following FedEx Office Policies and Procedures;

conduct regular Operations Reviews and Performance

Appraisals. Ensure compliance with Standard Operating

Procedures (SOP) as immediate supervisor of team member;

monitor fuel reports, vendor managed maintenance and

expenses, and toll tags. Ensure fleet is properly and

routinely maintained (e.g. oil changes, external

appearance)and that vehicles have current licensing,

registration and local permits; perform quarterly safety

inspections. Coordinate with appropriate agencies and FSO

departments to handle accidents and maintenance issues

Coordinate equipment replacement and maintenance of handheld

device in conjunction with National Dispatch Center support

personnel. Ensure couriers have appropriate external badges

and security access. Monitor money back guarantee activity

and performance investigations as required

Fed Ex Supervising and processing all inbound operations and

Smartpost (Fed overseeing all outbound trailers. Managing 300 + people by

Ex Ground), setting examples for other employees through professional

Oct. 2009 - conduct and by safely performing all assigned tasks to

Nov. 2011. predetermined standards. Also, operating heavy equipment as

needed in the warehouse. Achieving company objectives for

Operations sales, profit, performance, and customer experience.

Manager Recommend equipment and machinery required for efficient

production operations and for monitoring inventory levels.

Ensure federal / State Law safety requirements within the

warehouse.

Wal-Mart Provided direction to the following departments; Electronics,

May 2010. - Sporting Good, and Photography.

April 2011.

Zone Manager

Electronic Liaison to various clients and vendors regarding

Environments / telecommunications sites, feasibility reports, service

Authorized estimates, proposal estimates, contract renewals, surveys,

Services of maintaining invoice case records, and subcontractor signings.

New England

July 2009. - Producing daily, weekly and monthly reports for operations

April 2010. manager and logistics manager.

Account Software used: Sagequest, Maximizer, Solomon, Street Eagle.

Manager

PeterPan Bus Account Notices on all transactions including commissions

Lines: due, commission adjustments, commissions taken, and

Nov. 2008.- commissions carried over

Aug. 2009. Overseeing Consolidated Sales Summary

Performing CMPO (Mnemonic) Commission paid out and BTLC

Data Analyst (Mnemonic) Reverse Commission income

Data Entry: Daily Corporate Submission Report Filed

Verifying integrity of branch deposit record on a daily basis

alongside BRINKS administrator to Bank of America

Overseeing branch refunds, reissues, miscellaneous revenue,

miscellaneous collection, and itinerary assortments.

Adhering to Department of Transportation Policies and

Procedures

Umass Memorial Performed a variety of technical and administrative duties

including dissemination of results, answering questions

Jan. 2008 - regarding specimen requirements, specimen collection

Nov. 2008. procedures, turn around times, coordinating delivery of

reports and test supplies to client sites.

Laboratory

Technician Oversaw operations: BloodBank, Central Processing,

Chemistry, Coag,

Cytogenetics, Cytology, Hematology, Immunology,

Microbiology, Nuclear, Pathology, Renal, and

Toxicology.

Processing ST-4, ST-5, ST-12, Forms for non profit

Waters organizations / updating customer exemption records..

Corporation Verifying jurisdiction codes and blanket sales tax exemption

2007. - 2008. certificates for tax use purposes both US & Canada accounts.

Approving valid federal identification numbers / tax status

Business inquiries lookups for both IRS and Department of Revenue.

Procurements Data Entry for direct payment purchases using S.A.P. software

program.

Assigning sub trade classes for Biopharma division - ethical,

orally available and generic drugs.

Working with orders and inputting data through following

programs: Cosmos, Daybreak, Galaxy, Moonbeam, Rainbow,

Sunbeam, Sunrise.

Processed over $50,000 worth on a daily basis with vendors.

Primary objective was SPRICHARDS account inquiries.

Prepared documents for JHACO and other legal services.

Education

2007-2009 Quinsigamond Community College Worcester, MA

Associates in Science: Computer Systems Engineering

Technology

1999-2003 West Boylston High School West Boylston, MA

High School Diploma Achieved

Successfully completed 6-month internship at Metso Automation

in the Applied Information Technology Department.

2002-2003 Westborough State Hospital (intern) Westborough,

MA

Interned alongside junior systems analysts

Installed operating systems / software applications

Reassembled pc's / hardware devices

Setup workstations and peripherals / services workstations

Interests A current partner in private Computer Repair and Security

Camera install company, based in Worcester Massachusetts.

References and Supporting Documentation Furnished Upon

Request

Contact this candidate