Customer Service Representative
Resume:
BIANCA ESCOBER
******.*******@*****.***
Richmond, CA 94804
Objective
To obtain a position in a secure and well established company that allows professional growth.
EDUCATION
CONTRA COSTA COLLEGE – SAN PABLO, CA
Current – Associate of Science: Business Administration
EXPERIENCE
Hard Lines Manager 12/2013 to Present Grocery Outlet San Pablo, CA
• Manage incoming inventory as well as ensuring current inventory is being placed in isles of the
store to make available to consumers.
• Cashier.
• Responsible for smooth and efficient operation of assigned department.
Executive Secretary A & A Marketing and Advertising 12/2011-10/2013
• Devising and maintaining office systems, including data management and filing.
• Meeting and greeting visitors at all levels of seniority.
• Screening phone calls, enquiries and request, and handling them when appropriate.
• Organizing and attending meetings and ensuring the COO is well prepared for meetings.
Internet Sales Manager 01/2010 to 12/2011 Hayward Nissan Hayward, CA
• Managing Internet sales leads, responding to inquiries in a timely fashion and answering
questions on available stock and product performance.
SALES REPRESENTATIVE 10/2008 TO 01/2010 PIER 1 IMPORTS SAN FRANCISCO, CA
• Consulted with customers to determine their wants and needs and presenting products to fulfill
those wants and needs.
• Customer Service Representative (CSR)
SKILLS
• Bilingual (English / Spanish)
• Quickbooks
• Critical Thinker
• Excellent Interpersonal Skill
• Exceptional Time-Management
• Judgment and Decision-Making
• Microsoft Office & QuickBooks
• Sales
• Plan, Organize and Prioritize work
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