**** ***** ******, *** *********, California ***** 408-***-**** **********@*****.***
Foteche’ Major
Foteche’ Major
Objective A challenging position utilizing abilities developed through my experience and education, with the opportunity for
professional growth based on performance
P rofessional Dispatcher
H ighlights Rock-a-Lock, El Cerrito, California - 5/2014 -4/2012
Shift Manager/Maintained continuous communication channels with supervisors and workers to sort their work
related issues and doubts
Assigned service/work schedules for worker as per their area of work
Processed Credit Card Payments
Maintained open job board assuring jobs that are in progress or completed
Dispatching out locksmith to emergency lockouts
Scheduling rekey, first time installations, car key make, ignition change, garage door and lock repairs
Wrote detail encounters throughout shift to convey to next shift manager
Admin Office/Cash Office
L owes Inc, San Francisco – 8/2010 – 10/2012
Prepared Bank Deposits
Prepared cashier tills for next business day
Issued out key and money to Head Cashiers
Ordered Money and Retrieved money from Dunbar
Compiled employee Schedules, Drafting them for department managers, Organizing the final schedule for biweekly
schedule
Responding and Reconciling chargeback’s for credit card payment
Organizing and filing loading tickets from previous day
H uman Resource Manager
Young Community Developers, Inc, San Francisco – 7/2005- 12/2009
Supervision of Administration Division
Arranged and Maintained Executive Director calendar, meetings and travel arrangements
Rewrote and Implemented new employee Policy and Procedures, revising any outdated policies ensuring compliance
and adding new morale
Conducted extensive analysis of existing HR organization and updated all policies, procedures, services, programs,
and operations
Auditing and Reviewing HR information and documents
Direct Human Resource Functions, including recruiting, hiring practices, interview process and benefits and
compensation
Maintains employee benefits programs and informs employees of benefits needs and trends; recommending benefit
programs to management; directing the process of benefit claims
Prepared and delegated employee announcements, monthly reports, time cards, weekly meetings
Scheduled and Prepared for Board Meetings; prepared meeting minutes from previous meeting and taking minutes
Overseeing Compliance with funder guidelines and monthly reports
Skills
Human Resource Laws Knowledge Word Processing and Typing 45wpm
Certified Medical Secretary Profession phone etiquette
Administrative Support Specialist Telephone Answering, 12-15 line system
Excellent Planner and Coordinator Filing and data archiving
Training and Development Team Building
Operations Management Reliable and Efficient Team Player
Outstanding communication skills-ability to convince while maintaining
professionalism
1700 Quint Street, San Francisco, California 94124 408-***-**** **********@*****.***
Foteche’ Major
Foteche’ Major
Education City College of San Francisco, San Francisco, California - 2009-Current
Associate in Science
Delta College of San Joaquin, Stockton, California – 2002-2004
General Education
MTI Business College, Stockton, California – 9/2000 – 5/2001
Medical Secretary Certificate
Amos Alonzo Stagg High School, Stockton, California – 8/1996 – 5/1999
High School Diploma
R eferences
References are available on request