Sales Customer

Location:

Posted:

August 11, 2014

Briana Clark

Google Chrome Specialist (Team Lead)

Memphis, TN

*********@*****.*** - 901-***-****

Offer a solid base of business fundamentals gained through various positions. Possess maturity and

professionalism to work in any environment to support departmental goals. With success in high-volume, fast-

paced restaurant and retail operations. By understanding the importance of organizing tasks, setting priorities,

and working steadily to accomplish goals.

WORK EXPERIENCE

Google Chrome Specialist (Team Lead)

Marketstar - Memphis, TN - January 2013 to January 2014

Motivated sales associates to meet/exceed company revenue goals while providing outstanding customer

service.

● Train merchandising ideas, concepts and procedures to sales personnel

● Plan and coordinate in-store seasonal and special promotional events.

● Evaluate merchandise performance and implement strategies to achieve targeted sales objectives.

● Devised and implemented Manager-on-Duty binder and checklist system.

● Responsible for merchandise returns being re-stocked in department

● Train merchandising ideas, concepts and procedures to sales personnel

● Used innovative customer engagement and creative sales techniques to increase sales of Google Chrome

products at Best Buy.

● Increased knowledge of technology to build quality relationships with consumers.

● Engaged and excited customers by showing them how the products can enrich their lives.

● Delivered product demonstrations that are relevant and memorable, which increase sales and brand

advocacy.

● I formed relationships with Best Buy's RSAs and Store Management as a trusted ally and brand

representative of Google Chrome.

● I shared observations, concerns, and potential solutions: what works well, what could work better

● Inventory, sell-in, pricing deviations, sales techniques

Team Lead

Walgreens - Memphis, TN - June 2010 to December 2012

Received, unpacked, verified and recorded incoming items

● Ensured that each customer received outstanding service by providing a friendly environment, which

included greeting and acknowledging every customer

● Responsible for maintaining most financial controls.

● Responsible for the weekly ordering of products, and maintaining daily food and beverage inventory.

● Monitored accurate cash handling and balancing of nightly cash outs.

● Watched for and recognized security risks and thefts, and understood how to prevent or handle these

situations

REFERENCES

References available upon request