Customer Service Representative

SHALIMAR B. BULURAN

B** Lot*B Lily St., Midtown Village, Cainta Rizal

Mobile Phone: 090********

E-Mail: *********@*****.***

Objective: To be a valuable advantage to the company through effective use

of my skills and knowledge in customer service and human resource.

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Personal Data:

Date of Birth: April 10, 1979

Place of Birth: Quezon City, Manila

Nationality: Filipino

Civil Status: Married

TIN Number: 246-***-***-***

SSS Number: 338-***-****

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Job Experience:

Customer Service Representative January 2014 - April 2014

Arvato Philippines

Business Process Associate September 2011 - September

2013

Alta Resources

Customer Support Representative March 2011 - September

2011

The Resource Group (TRG)

Customer Support Representative November 2010 - February 2011

Omega Direct Response Asia, Inc.

Customer Support Representative/ April 2007 - June 2010

Technical Support Representative

Transcom Worldwide (Phils.) Inc.

Directory Assistance Agent February 2006 - June 2006

RMH-NCO Group

Freelance English Tutor September 2004-December 2005

(Koreans)

Customer Service Representative October 2003-June 2004

TELETECH

Interests/Skills:

. Excellent customer service and communication skills

. Able to quickly adapt to new situations and systems

. Proficient in Microsoft Word, Excel and PowerPoint

. Administering and Interpreting Psychological Tests

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Educational Background:

Tertiary:

Trinity College of Quezon City June 1999-April

2003

Cathedral Heights, Quezon City

Bachelor of Science in Psychology

Notre Dame University June 1997-March

1998

Cotabato City

AB Economics

Secondary:

Notre Dame of Cotabato for Girls 1992-

1996

Cotabato City

Primary:

Notre Dame of Marbel for Girls 1987-

1992

Koronadal City, South Cotabato

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Organizations / positions held:

. Central Student Council- Secretary (2002-2003)

. Central Student Council- Business Manager (2001-2002)

. Psychology Society, Trinity College of Quezon City

. Federation of Psychology

. Psychology Students Alumni 2003- Secretary

. Job's Daughters International (JDI)

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I hereby affirm that all information written above is true and correct

to the best of my knowledge and ability.

Contact this candidate