Customer Service Medical

Tiffany Yoder

*** ********** ***** ***

Oceanside, CA 92058

Cell 305-***-****

Email: *************@*****.***

Education Background

Hialeah Miami Lakes Senior High

• High School Diploma

Miami Dade College

• Associates in Arts (Pre Nursing)

CPR & First Aide Certified

Professional Experience

Miami Dade Financial Aid/Fitness Center Miami, FL January 2012 December 2013

Student Assistant

Answer multi – line telephones.

Assisting students with federal aid.

Faxing, copying and scanning documents.

Responsible for a high volume of inquires and messages.

Sign up new members/Help complete Federal aid application.

Customer service.

Quantum Imaging Pembroke Pines, FL July 2009 May 2011

Medical Front Desk/ PIP Billing/ Medical Records

Answer multi – line telephones.

Schedule appointments for patients’ medical screening and following up to obtain results.

Verify insurance and collect patient co pays.

Faxing, copying and scanning documents, as well as responding to Subpoenas.

Responsible for a high volume of cash.

Billing.

Give new patients welcome packets, prepared a file, make copies of medical records.

Filing checks and patient charts.

A Plus Urgent Care – Hollywood, FL January 2007 – June 2009 & December 2013 – May 2014

Medical Receptionist

Answer multi – line telephones.

Schedule appointments for patients’ medical screening and following up to obtain results.

Verify insurance and collect patient co pays.

Faxing, copying and scanning documents.

Responsible for a high volume of cash, credit card.

Give new patients welcome packets, prepared a file, make copies of medical records

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