Quality Assurance Manager

Brenda Mason-Dotson

**** ***** *** **** ~ Memphis, TN 38115 ~ 901-***-**** ~ **********@*****.***

PROFESSIONAL EXPERIENCE

Quality Assurance Technician

Zimmer Spine 06/11 -present

• Incoming quality assurance of nonconformance.

• Complete NCR form when nonconforming material is identified.

• Place the NCR in the designated quarantine staging area/Supporting the CAPA

Process issues.

• Verify that the inspection was performed correctly and the findings are valid and

accurate.

• Assign and process the nonconformance report

• Analyze and resolve problems from the inspection area.

• Scrap/Rework/AC/UAI/Sent for Complaint.

• Updates the metrics with the analysis and prepare the metrics for PERC report.

Lean Tech

Wright Medical 2008 – 2010

• In process inspection / Final Inspection/Comparing parts on a Comparator

• Inspecting each part checking the part tolerance

• Clean & passivate parts in citrus acid

• Make/check labels for orders

• Blister and pouching sterile parts

• Auto bag & pack parts per BOM

• Issue raw material

Finisher I

Smith &Nephew 2007-2008

• Manufacturing and operation packing

• Issue and receive raw materials

• Finalize and process inspection/ Comparing parts on a Comparator

• Laser lot numbers on parts

• Electric polish and calibration

• Belting parts

Loan Originator/Processor

Family First Mortgage 2006-2007

• Evaluates that the applicant has demonstrated capacity to repay calculated debt-to-

income ratios

Reviews for stability of customer in his or her place of residence

Reviews stability of employment

Verifies income per established guidelines

Determines nature of applicant’s relationship with the bank

Develops a reasonable conclusion that if the loan is approved, it will be repaid

according to the terms

• Analyzes credit report closely:

Compares to loan application and system entry

Looks for late payments, collections, judgments and bankruptcies

Reviews to ensure reporting dates are accurate

Lieutenant

Nike Security 2005 - 2006

• Supervise a shift at Nike/Winchester; distribute tickets for illegal parking; perform

random post inspections.

• Insure the shift is operating properly and fully staffed

• Insure all posts are covered.

• Complete a performance evaluation on Security Officers.

• Forward and organize information for the next shift.

• Keep an accurate account of hours per posts; ensuring overtime is kept to a

minimum.

Deputy Jailer

Shelby County Sheriff Department/Unit Manager STC Juvenile 1993-2005

• In force facility rules

• Monitor facility for safety, and prisoner compliance.

• Computerize scheduling for court hearings.

• Monitor staff performance

• Supervise and Coordinate activities

• Responsible for employee scheduling and policy compliance

• Fosters a positive working environment

REFERENCES AVAILABLE UPON REQUEST

EDUCATION

2011-Present Walden University, Baltimore MD. Undergrad Student

BSM/ Bachelor of Science in Management

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