Customer Service Medical Assistant

P RECIOUS CAUSEY

**** ****** ***** 901-***-****

Memphis, TN 38109 *********@*****.***

SUMMARY

Looking for a medical receptionist or medical assistant career position that gives challenges. Record of

excellent customer service and passion about quality with customer satisfaction. Great interpersonal,

organizational skills and a fast pace achiever.

STRENGTHS

• Ability to interact and communicate among patients efficiently

• Ability to recognize one’s needs

• Can multi-task without hesitation

• Can perform accurately during hectic working hours

• Efficient with Electronic Medical Records

PROFESSIONAL EXPERIENCE

Internal Medicine & Infectious Disease Specialist 901-***-****

Medical Assistant/Receptionist November 2012 –

Present

• Good phone Etiquettes; take messages and schedule appointments with accuracy

• Up-to-date with Microsoft Word, Excel and PowerPoint

• Knowledge of Insurance verification and referrals

• Check in/out patients, collect copays/deductibles and verify insurances

• Can perform IM, Subcutaneous injections, and venous puncture

• Assist in lab testing and specimen collecting

Advanced Primary Care 901-

483-3091

Medical Assistant/Receptionist September 2007 –

January 2010

• Performed routine medical office procedures; gave injections and assisted with lab testing

• Performed EKG’s, phlebotomy and basic pulmonary function testing

• Provided assistance to the Physician and Nurse Practitioners as needed

• Prepared patients forms for providers

• Handled referrals and pre-authorizations

Whitehaven Nursing Home 901-***-****

P RECIOUS CAUSEY

Volunteer September 2003 – February

2004

• Responsibilities included assisting the patients with their needs and daily routine, setting up their

meals and helping with their meds.

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