Property Manager
Resume:
Eltanya Brown
Orlando, FL 32820
**********@***.***
SUMMARY OF PROFESSIONAL QUALIFICATIONS
* Results driven Property Manager with a 16+ year record of achievement
and demonstrated success driving multimillion-dollar revenue growth while
providing sales leadership in a highly competitive market
* Analyze and respond to changing market conditions and identifies areas
for improvement
* Staff training and development
* Coaches and counsels staff on job performance and disciplinary issues
* Conducts staff meetings on a regular basis
* Processes and approves the payment of all invoices
* In charge of all accounting functions at the property such as
collections, evictions and statement of Deposit Accounts
* Monitors maintenance activities to ensure resident requests and
preventative maintenance programs are being performed according to the
company's standards
* Ability to communicate effectively, both orally and in writing
* Knowledge of federal and state apartment housing laws
PROFESSIONAL ACHIEVEMENTS
* Successfully oversaw acquisition of two properties in 2004 and 2006
* Successfully oversaw disposition of two properties in 2011 and 2012
* Facilitated New Hire Training at Corporate Office in Orlando
* Participated in planning of activities for property events with
activities committee
* Implemented an upgrade program that resulted in a 6% to 14% increase in
rental income
PROFESSIONAL EXPERIENCE
Property Manager, Equity Residential, Orlando, Florida, (2004 - 2014)
* Managed 6 properties from 2004 to 2014
* Monitors daily activities to meet operational and leasing goals
* Monitors the teams performance against objectives and provides feedback
for improvement
* Maintains open and clear communication with residents, staff and
Regional Management
* Ensures compliance with company policies, procedures and audit
guidelines
* Partners with maintenance staff to ensure community appearance is
acceptable and demonstrates curb appeal
Assistant Property Manager, Equity Residential, Orlando, Florida (2002 -
2004)
* Supervised staff and managed the property in the Managers absence
* Collected all rent payments from both current and previous residents
* Maintained up-to-date knowledge of market and competitive properties
* Assist the Property Manager with renewals of existing residents
* Assist with resident social functions and activities
Leasing Consultant, Equity Residential, Orlando, Florida (1997 - 2002)
EDUCATION
Bachelor of Science Degree in Marketing, Florida State University,
Tallahassee, Florida
Computer literate and proficient with Microsoft Word and Excel
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