Customer Service Medical Device

BACKGROUND: Operations management experience in medical device, consumer

products, healthcare

and industrial products manufacturing and packaging. Experienced in

managing production, quality

assurance, planning, maintenance, engineering, distribution, customer

service and purchasing functions.

Manufacturing technologies include injection and blow molding, film and

profile extrusion, precision

machining, liquid compounding, packaging, and other proprietary

manufacturing technologies.

Seasoned in developing and executing cost, quality and service improvement

plans through lean

manufacturing and continuous improvement initiatives.

EXPERIENCE:

DelStar Technologies

Middletown, DE19709

2011-2014 - Vice President of Operations

DelStar is the leading manufacturer of thermoplastic nets, nonwovens,

laminates, and extruded components used in filtration, automotive,

healthcare, industrial, food, electronics and textile markets. Responsible

for North American manufacturing operations, serving North America, Asia

and Europe. Operation consists of four facilities comprising 400k ft2 and

400 employees. Seven direct reports: 4 plant managers, Director of Quality,

Director of Purchasing, Director of Planning and Logistics.

. Successfully grew top and bottom line for preparation of sale to SWM

International at 11X multiple

. Increased revenue from $94mm to $112mm

. Increased EBITDA from $15.5mm to $21.5mm. Projected Fiscal 2014 EBITDA

of $24.4mm

. Annual purchasing savings of $1mm

. Overall cost reduction savings $4mm

. Improved Safety Recordable Rate from 5.0 to 0.8

. Expanded Middletown foot print by 50k ft2 to accommodate growth

Paradigm Packaging

Saddle Brook, NJ 07663

2002-Present - Sr. Vice President of Operations

Report to CEO for manufacturer of rigid plastic containers and closures

serving the pharmaceutical and nutritional markets. Responsible for three

manufacturing plants (NJ, UT, CA) consisting of 75 molding machines.

Processes include injection, injection blow molding, injection stretch, and

extrusion blow molding. $70MM annual sales.

. Identified and implemented cost savings programs in excess of $5.0MM

. Initiated scrap reduction program reducing scrap from 8 to 2%.

. Improved inventory turns from 5.5 to 8.5

. Improved NJ plant efficiency by 10% through maintenance down time

reduction, SMED and infrastructure improvement

. Implemented multisource purchasing strategy to achieve favorable

material purchase pricing.

. Replaced existing ERP system resulting in improvements in reporting,

MPS and MRP generation, and improved vendor and customer management

systems.

NICE-PAK PRODUCTS, INC

Orangeburg, NY 10962

1990-2002 Vice President of Operations

Report to Divisional President of OTC pharmaceutical, medical device,

cosmetic and consumer product manufacturer. Responsible for daily plant

operations and long term manufacturing planning for $90MM plant. Direct

compounding and packaging operation of sixty-plus form, fill, seal

packaging lines, flexographic printing and several nonwovens paper

converting lines. Supervise planning, raw material warehousing,

distribution, engineering, maintenance and facilities. Accountable for

regulatory compliance with OSHA, DEC, EPA, FDA and POTW. Total staff 450,

seven direct reports. Prepare and ensure performance against operating

budgets.

. Implemented team based work system resulting in increased productivity

of 30%

. Instituted shift restructuring resulting in annualized savings in

direct and indirect labor and related overheads of $875M

. Chaired production Waste Reduction Team which resulted in annual raw

material savings of $200M

. Served on project team for successful achievement of ISO 9001

certification

. Lead operations in conversion from legacy software to commercially

available ERP system (BPCS)

. Utilized new ERP system to share mid and short range MRP requirements

improving supply chain

. Implemented vendor managed inventory control system for key customers.

. Decreased order turnaround time from 72 to 24 hours

. Improved productivity to plan from 78% to 98%

. Reduced warehouse labor by 20% while increasing throughput by 60%

. Reduced hazardous waste generation by 30% resulting in annual savings

of $80,000

. Realized $400,000 in annualized savings in no/low capital projects

through value analysis and recycling projects.

. Developed and implemented comprehensive safety management programs

including Hazard Communications, Emergency Response, Control of

Hazardous Energy, Confined Space Entry, and joint management/employee

safety committee.

1979-1989 ALLERGAN, INC

Division of Smith-Kline/Beckman

Woodbury, NY 11797

Director of Customer Support Operations (1987-1989)

Managed Distribution and Customer Service organizations. Worked closely

with Sales and Marketing and MIS to develop world class service

organization. Daily shipments of 2500 orders, 8,000 SKUs.

. Reconfigured warehouse layout resulting in 20% labor reduction.

. Developed custom software for order processing system allowing 80%

same day shipments

. Installed bar coded, random access inventory system resulting in

inventory accuracy of 98.5% and reduction of physical inventory time

by 80%

. Increased order accuracy to 99.5% through procedure modification and

quality controls

Allergan (Continued)

Director of Manufacturing (1984-1987)

Managed various manufacturing operations for contact lens manufacturer.

Processes included injection

molding, precision machining, packaging and other proprietary processes.

Production Manager (1981-1984)

Responsible for multiple manufacturing departments. Supervised 140

employees on two shifts.

Transferred new technology from engineering to manufacturing. Developed

standard operating

procedures and implemented training programs.

Production Supervisor (1979-1981)

EDUCATION: Adelphi University

Garden City, NY

MBA, Concentration in Finance 1989

GPA 3.92

Long Island University at CW Post

Brookville, NY

BA Economics, 1983

GPA 3.74

Nassau Community College

Garden City, NY

AS Engineering Science, GPA 3.80

Lean / Six Sigma Greenbelt Certificate - Lockheed Martin/Rutgers 2008

APICS CPIM certification

Founding President of the Long Island division of the International

Customer Service Association.

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