Customer Service Manager
Resume:
Charlene Harris
OBJECTIVE: Seeking a challenging career opportunity within the field of Property
Management where my extensive knowledge and twenty plus years
Of experience can be fully utilized.
EXPERIENCE:
7/2011-1/2014 West Flamingo Storage(Storage Solutions) Las Vegas NV.
Property Manager
Daily operations of the facility, curb appeal, daily check of all units, landscaping and
Signage checked, delegate work to staff. Inspect vacant units for daily rentals, customer
service, retail sale’s, leasing, marketing(know your competitor’s).
Bank deposit, collections, occupancy, review file’s on new move ins. Reports, budgets,
payroll, invoice processing, vendor contracts and auctions. Maintain auditable records.
Truck rentals, train staff on software. Daily communication with corporate office.
11/2010-7/2011 Sunrise Mini Storage Las Vegas NV.
Property Manager
Daily operations of the facility, daily inspections of unit, maintenance issue‘s, leasing,
Customer service, retail sales, marketing your competitor’s, deposits, computer input,
Collections, occupancy, reports, budget control, auctions, vendor contracts, truck rentals.
Supervision of staff-train staff of policies and procedures and etc.
6/2009-11/2010 365 Self Storage’s Las Vegas NV.
Relief Manager (2 properties)
Daily operations of the facility-follow manager’s schedule assigned. Customer service,
Leasing, retail sales, collection calls, maintenance issue’s, curb appeal, signage. Check
Units for rent ready, computer input, supervision of staff and prepare weekly payroll.
Office notebook for manager, inform manager of the daily activity.
6/2007-4/2009 Mountain View Storage Las Vegas NV.
Property Manager
Day to day operations, customer service, leasing, collections, occupancy, deposits,
Reports, curb appeal and truck rentals.
In charge of work orders and rent collections for commerical center.
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