Phyllis M. Feldman
*******.*******@*****.*** Cell: 619-***-****
San Diego, CA 92117
MORTGAGE SPECIALIST
LIEN RELEASE/SHORT SALE...UNDERWRITING...REO FORECLOSURE...PRE-FORECLOSURE
COLLECTIONS
I seek to apply my extensive and diversified experience in mortgage
underwriting and pre-foreclosure collections to an organization that
supports innovation and teamwork throughout its culture.
Tradition of Performance Excellence
Financial Data Interpretation & Contract Negotiations Skills
Analysis
Advanced User Computer Skills Excellent Communication/Create Buy-In
Creative Problem Solving Establish & Develop Key Relationships
Comprehensive Listening Skills Key Account Management
Mortgage Process Specialist Teamwork Oriented Mindset
Professional Experience State Zip* xxx-xxx-xxxx *
xxx-xxx-xxxx * email addressvibration and universal joints.
s and authored a
Vericrest Financial/Caliber Home Loans
2011-2013
Triage-Special Servicing
Loan validations / underwriting, collections, loan modifications,
loan processing, short sales, SPOC.
Executive Real Estate
2008-2011
Short Sales Administrator
. Purchasing of short sales, foreclosures and loan rewrites. Working
with Realtors, Escrow/title companies, and lenders. Negotiating short
sales and loan modifications with banks and mortgage companies for
the borrower. Scheduling companies to clean-up properties and
verifying the work was done.
Union Bank of California
2007-2008
Collections Representative
. Collections of mortgage loans, lines of credit and personal loans.
Delinquency ranging from 15 to 46 days. Assisting in the loss
recovery unit with short sales and sending properties on to the
foreclosure unit if necessary. Assisted Cash Reserve on collections
for overdrawn checking accounts and credit cards.
Ameriquest Mortgage Services
2005-2006
Underwriter Analysis II
. Primary responsibilities included underwriting loans, short sale
negotiation and processing, notes sales, and assisted in generating
modifications for all Ameriquest Divisions. Ability to meet deadlines
and goals a must, had to make decisions based on a set of specific
circumstances. Worked in a team environment but also had individual
responsibilities.
Master Financial Incorporated
1998-2005
Lien Release Specialist:
. Specialized in short sales, lien releases, note sales, loan
negotiations/modifications/workouts, and foreclosure workouts on all
types of mortgage loans to include FannieMae, HUD1 and Conventional.
Worked closely with the collection department so loans were forwarded
to short sales when necessary to preserve property values. Maintained
reports on a weekly basis along with making sure personal goals and
department goals were always meet.
Advanta/Chase Mortgage and Finance Corporation
1992-1997
Pre-Foreclosure Collection Representative
. Collections on mortgages, 31+ days delinquent. Prepared the majority
of projects utilizing the Norwest Collection System. In addition,
prepared files to go to foreclosure, worked closely with reports and
the foreclosure department.
Education
_
American Institute of Banking (AIB), Various Courses in General Banking
1975 - 1986
San Diego State University, Courses Specializing in Business
Administration & Accounting 1970 - 1972
PERSONAL REFERENCES
1. Alice Sorenson - Chief Operations Officer /LRES Corporation/ Ph#
714-***-**** ext 125/ *********@****.***
2. Jackie May - Realtor/ Former Manager Master Financial / Ph# (714) 514-
5221/***********@*******.***
3. Janet Martin -VP Short Sale Teams/Caliber Home Loans/Ph# (858) 649-
5783/*****.******@****************.***
ADDITIONAL INFORMATION FURNISHED UPON REQUEST