Customer Service Manager

DINESH KUMAR

Email ID: ************@*****.***

Mobile No.: 888-***-****

Academic Education

Ø Pursuing B.A (PASS) from Delhi University.

Ø 12TH Passed from C.B.S.E Board in 2006.

Ø 10TH Passed from C.B.S.E Board in 2004.s

Professional Education

Ø Internet Explorer, Excel & Microsoft Word Knowledge in computer.

Ø English typing word limit 30 WPM.

Experience

Ø Organization : T.I. Cycle of India

: Track & Trail

Designation : Customer Relationship officer

Department : Operation

Duration : Sep. 2012 to April.2014

Ø Organization : Vibrant Apparels (I) Pvt. Ltd.

: Style Check

Designation : Sr. Customer Service Associate

Department : Operation

Duration : 2 Years.

Job Profile In T.I CYCLE of India

Ø Handling Customer.

Ø Customer follow ups.

Ø Handling the complaint of customers.

Ø Putting Canopy & Leaflets

Ø Handling team in absence of manager

Job Profile In Style Chek

Ø Handling Customer. .

Ø VM (Visual Merchandise).

Ø Stock Requirement.

Ø Display.

Achievement

Ø Selected as a Star Employee of the quarter in Style chek.

Job Specialties

Ø Handling all type of dispute of customer and giving a best service.

Ø Handling Team in Manager's absence.

Strength

Ø Strong sense of responsibility.

Ø Ability to manage and priorities multiple duties simultaneously.

Personal Details

Father's Name : Sh. Johri Lal

Sex : Male

Date of Birth : 5th April 1989

Nationality : Indian

Address : A-62, Yadav Enclave, St. No.8, Vikas Nagar, Uttam

Nagar, New Delhi-110059

Declaration

I hereby declare that above information is true to the best of my knowledge and belief.

Date:

Place:

(Signature)

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