Customer Service Office Assistant
Resume:
Elizabeth A. Murray
*** ******* **** * Justice, IL 60458 * 708-***-**** * *****************@*****.***
JOB OBJECTIVE
To work with a team as an office assistant in a reputed health care center known to provide excellent
patient care and assistance.
SUMMARY OF QUALIFICATIONS
* Efficient Customer Service
* Multi-tasker/ HIPPA Compliant
* Self Starter/Professional/ Problem Solver
* Collections/65+ WPM
PROFESSIONAL EXPERIENCES
May 2011- May 2014 Dangles Eye Center -Palos Heights, IL
Medical Office Assistant/Lead Front Desk
* Switchboard/Patient Intake/insurance verification
* Record Keeping/Filing/Referrals/Run Daily Reports
* Collections of Past Due Accounts
January 2008-May 2011 Freedman Anselmo Lindberg & Rappe, LLC
Legal Processing/Mailroom Admin.
* Data Entry
* Dictation
* Draft Legal Documents
November 2006- January 2007 Advocate Christ Medical Center
Emergency Room Unit Secretary
* Efficient Order Entry/Finalize Charts/Admits
* Type Discharge Instructions
* Answer Phones/Patient Inquiries
May 2003-May 2008 Little Company of Mary Hospital
Medical Office Assistant/Registry
* Switchboard/Check-in & out patients
* Collection of Co-Payments/Insurance Verification
* Referrals/ Maintain clean work environment /Order Supplies
EDUCATION
Victor J. Andrew High School Tinley Park, IL Diploma
Northwestern Business College Bridgeview, IL Health Information & Technology
Moraine Valley College Palos Hills, IL Administration/Business
Elizabeth A. Murra
(708)941-4
REFERENCES
Emily Mensching (Paralegal)
Kluever & Platt 5 years
Laura Gorman Nagel (Billing Specialist)
Woman’s Healthcare Affiliates 10+ years
Nicole Vacha (Massage Therapist)
A Relaxed You Station 10+ years
Carlos Miranda (Security Officer)
Taxi Affiliation Services 10+ years
To whom it may concern:
Hello, my name is Elizabeth Murray. I am a reliable 32 year old. I come from a strong
background of administrative/clerical/switchboard/Allscripts system knowledge in a
hospital/medical environment with collections experience. I am very tidy and believe everything
needs to always look its best. I am very outgoing and firmly believe in friendly customer service.
I am looking to adventure outside of the box and go above and beyond.
About myself: I have been recognized as Employee of the Year at Little Company of Mary
Hospital and I will be your go to girl when in a bind or needing that extra hand. I am excellent at
working in a fast paced environment utilizing my multi-tasking skills that will rub off on others
as i have worked in both upbeat physicians office as well as law firms. I am a self starter and
require little to no supervision. Your customers will always have a smile after making their
experience and/or first impression top notch.
If you are seeking all the above, please allow me the opportunity to be all I know I can be and in
the process become a part of your family and a lifelong employee. I may be contacted at 708-
941-4669.
Thank you for your time and consideration.
Elizabeth Murray
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