Nicholas DeSilvis
**** ****** **, ******, ** ****3 Cell: 419-***-**** acf97d@r.postjobfree.com
OBJECTIVE
Business professional with over 15 years of diverse Management experience seeking a position where my education, teamwork,
professionalism, organization, management and problem resolution skills can be utilized, all while contributing to the success of my
employer.
E DUCATION
August 2000-May 2003 Owens Community College Oregon, OH
Business Management
Education
PROFESSIONAL EXPERIENCE
July 2005 - Present Applebee’s Bar & Grille Sylvania, OH
General Manager
(Duties) Responsible for the managing daily operation of the restaurant, including the selection, development and performance managing
of employees, and satisfaction of guests. Oversee inventory, and ordering of food and supplies. Optimize profits and ensure guests are
satisfied with their dining experience. Follow company standards and service levels to increase sales and minimize costs, including food,
beverage, supply, utility and labor costs. Responsible for ensuring that all financial invoices/reporting and personnel/payroll/scheduling
related administrative duties are completed accurately on time and in accordance with company policies and procedures Enforce sanitary
practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational
standards, company polices, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation
and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Estimate
food and beverage costs. Work with corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control
and quantities of preparation to minimize waste. Hiring/Terminating/Disciplining Continuous positive developing and training of
employees. Serve Safe Certified
.
April 1994 - July 2005 Bob Evans Restaurant Toledo, OH
Assistant General Manager
(Duties) Demonstrated a high standard of restaurant and personal presentation. Managed Sales and Conversion. Supported the
implementation of revenue generation initiatives. Supported the delivery and measurement of promotional activities, including staff
incentives. Maximized incremental sales opportunities by adding customer value at every opportunity. Assisted management and ran staff
meetings, ensuring the teams were fully briefed and action points were recorded and achieved. Ensured all staff were well briefed on their
responsibilities and gave constant supervision and motivation on all aspects of their work. Reviewed and communicated financial
information to assist in proactive and timely decision making. Managed monthly stock-takes and review results and variance with relevant
departments. Forecasted potential revenues and costs for revenue/cost centers, with particular reference to labor forecasting. Responsible
for ensuring that all financial invoices/reporting and personnel/payroll/scheduling related administrative duties are completed accurately on
time and in accordance with company policies and procedures Controlled costs without compromising standards and customer experience.
Maintained/developed specific departmental control systems in order to meet or exceed food and beverage margins. Enforce sanitary
practices for food handling, general cleanliness, and maintenance of kitchen and dining areas Hiring/Terminating/Disciplining Serve Safe
Certified
SKILLS
• Cost Accounting
• Developing Budgets
• Financial Planning and Strategy
• Process Improvement
• Strategic Planning
• Verbal Communication
• Customer Focus
• Management Proficiency
• Managing Profitability
• Quality Focus
REFRENCES
Available upon request