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Sales Manager

Location:
Maumee, OH
Posted:
October 06, 2014

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Resume:

Nicholas DeSilvis

**** ****** **, ******, ** ****3 Cell: 419-***-**** acf97d@r.postjobfree.com

OBJECTIVE

Business professional with over 15 years of diverse Management experience seeking a position where my education, teamwork,

professionalism, organization, management and problem resolution skills can be utilized, all while contributing to the success of my

employer.

E DUCATION

August 2000-May 2003 Owens Community College Oregon, OH

Business Management

Education

PROFESSIONAL EXPERIENCE

July 2005 - Present Applebee’s Bar & Grille Sylvania, OH

General Manager

(Duties) Responsible for the managing daily operation of the restaurant, including the selection, development and performance managing

of employees, and satisfaction of guests. Oversee inventory, and ordering of food and supplies. Optimize profits and ensure guests are

satisfied with their dining experience. Follow company standards and service levels to increase sales and minimize costs, including food,

beverage, supply, utility and labor costs. Responsible for ensuring that all financial invoices/reporting and personnel/payroll/scheduling

related administrative duties are completed accurately on time and in accordance with company policies and procedures Enforce sanitary

practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational

standards, company polices, federal/state/local laws, and ordinances. Responsible for ensuring consistent high quality of food preparation

and service. Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards. Estimate

food and beverage costs. Work with corporate office staff for efficient provisioning and purchasing of supplies. Supervise portion control

and quantities of preparation to minimize waste. Hiring/Terminating/Disciplining Continuous positive developing and training of

employees. Serve Safe Certified

.

April 1994 - July 2005 Bob Evans Restaurant Toledo, OH

Assistant General Manager

(Duties) Demonstrated a high standard of restaurant and personal presentation. Managed Sales and Conversion. Supported the

implementation of revenue generation initiatives. Supported the delivery and measurement of promotional activities, including staff

incentives. Maximized incremental sales opportunities by adding customer value at every opportunity. Assisted management and ran staff

meetings, ensuring the teams were fully briefed and action points were recorded and achieved. Ensured all staff were well briefed on their

responsibilities and gave constant supervision and motivation on all aspects of their work. Reviewed and communicated financial

information to assist in proactive and timely decision making. Managed monthly stock-takes and review results and variance with relevant

departments. Forecasted potential revenues and costs for revenue/cost centers, with particular reference to labor forecasting. Responsible

for ensuring that all financial invoices/reporting and personnel/payroll/scheduling related administrative duties are completed accurately on

time and in accordance with company policies and procedures Controlled costs without compromising standards and customer experience.

Maintained/developed specific departmental control systems in order to meet or exceed food and beverage margins. Enforce sanitary

practices for food handling, general cleanliness, and maintenance of kitchen and dining areas Hiring/Terminating/Disciplining Serve Safe

Certified

SKILLS

• Cost Accounting

• Developing Budgets

• Financial Planning and Strategy

• Process Improvement

• Strategic Planning

• Verbal Communication

• Customer Focus

• Management Proficiency

• Managing Profitability

• Quality Focus

REFRENCES

Available upon request



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