Ebony Sharpley

***** ***** ****

Harrison Twp Mi 48045

313-***-**** or 313-***-****

acf8by@r.postjobfree.com

Objective

To obtain a challenging position with a company that allows me to utilize my skills, experience

and education while offering the opportunity for professional growth and advancement.

Qualifications Summary

Exceptional organizational skills

Excellent PC skills (Microsoft Word, Power point, Outlook and Excel)

Typing skills: 60 wpm 99% Accuracy

Data Entry Experience

Excellent telephone skills

Outstanding leadership skills with the ability to bring out the best in individuals while

maximizing potential performance

Excellent trouble shooting and problem solving skills

Extensive sales and customer service experience

Education

Davenport University Warren MI

Bachelor’s Degree (Dean’s List 2005)

Major of Human Resources

Michigan Institute of Real Estate Southfield MI

Real Estate Salesperson License

Professional Experience

Real Estate One St Clair Shores MI

Real Estate Agent

5/2008 to Present

Provide consultation to buyers and sellers seeking to purchase or sell real estate

Provide sellers and buyers with full knowledge of the current real estate market

Effectively market real estate through internet systems

Prepared documents such as purchase and lease agreements

Converted sales leads to satisfied and loyal customers

Faithful Transportation Detroit MI

Customer Service Representative

9/2006 to 4/2010

Maintained and updated customer account information

Utilized marketing techniques such as up-selling to increase profitability

Expedited corrections and adjustments to accounts

Resolved service problems by selecting feasible solutions

Processed cash and credit transactions

Increased the company’s clientele through telemarketing

Sheridan’s Elite Property Management Detroit MI

Sole Proprietor

10/2006 to 5/2008

Interviewed prospective tenants and selected most qualified applicants

Ensured proper maintenance of properties

Collected rent payments from tenants

Assessed necessary fees for late rent payments and damages made to properties

Greektown Casino Detroit MI

Human Resources Intern (Training and Development Department)

5/2005 to 11/2005

Assisted staff in facilitating informative new employee orientations

Assisted Director in informing staff of new company policies and procedures

References available upon request

Contact this candidate