Customer Service Data Entry
Resume:
Annamarie Curry
Las Vegas, NV 89144
Email: *******@*****.***
EXEPRIENCE:
*/**** ** */**** Project Management Academy - E-City Market, San
Diego - CA
Senior Training Advisor
. Advised clients on multiple training options available,
benefits and qualifications of obtaining a PMP
certification
. Retrieved/posted customer data accurately to a CRM
platform to ensure correct schedules were met
. Generated individual & corporate quotes daily, weekly
and monthly to maintain a constant contact marketing
approach
. Navigated website scheduled courses to meet clients
location and time frame requirements
. Closed sales daily using a consultative approach,
consistently reaching organizational/personal goals
. Maintained up to date knowledge of all products and
services Project Management Academy offered
9/2010 to 6/2012 North Shore Long Island Jewish- Region Care
Coordinator
. Responsible for patient referrals
. Verifying patient's insurance coverage prior to admission
to our Homecare Network.
. Obtain insurance information from hospitals in North
Shore Network
. Scheduling patient's home services such as IV Therapy,
Nurse Coordination and pharmacists needs.
. Schedule delivery of patients IV medication to home.
. Communicate between Doctors and Nurses to insure correct
medication to patients.
. Answer and screens calls, rerouting as appropriate or
recording accurate messages in order to foster excellent
inter/intra communication.
. Contact between numerous hospitals in network.
. Attend various meetings to update supervisors and team
members of all daily updates.
9/1998 - 9/2010 Saint Vincent Catholic Medical Centers, Islandia, New York
Coordinator - IV Team (5/2008 - 9/2010)
. Assistant to the Director of IV Therapy.
. Responsible for intake of patient referrals.
. Printed, mailed and tracked doctors' orders in compliance
with DOH policy.
. Prepared ADP payroll for nurses.
. Answered phones, recorded accurate messages and
transferred calls as necessary to appropriate parties.
. Composed correspondence to doctors, patients and
hospitals.
. Clerical duties such as typing, filing and maintaining
accurate patient's records.
. Organized weekly meetings for team members to keep me
updated on patient information wrote report weekly to
update my Director of all above.
Coordinator - CHHA Team (9/1998 - 5/2008)
. Coordinator for the CHHA Branch Manager.
. Prepares spreadsheets, maintains department information,
prepared correspondence, memorandums and other documents
as required.
. Responsible for obtaining signature and follow-up on
outstanding doctor's orders.
. Obtained referrals for multiple hospitals.
. Scheduled and place Home Health Aides, Physical
Therapist and Occupational Therapist for patients as
needed.
. Assisted with legal request for patient records.
. Clerical duties including but not limited to data entry,
answering phones and taking messages, faxes of all
important details needed.
7/1993 - 9/1998 Catholic Medical Centers, Rego Park, New York
Data Entry Clerk
. Responsible for accounts payable and account receivable.
. Data entry
. Prepared end of month closing for accounting department.
. Clerical duties such as filing, typing and faxing.
12/1988-7/1993 Columbia Federal Savings Bank, Woodhaven, New York
Customer Service/ Teller Supervisor
. Opened personal and business accounts.
. Reconciled accounts
. Customer Service
. Assisted tellers in setting up stations for daily
activities.
. Answered phones, filed, faxed
. On call for 24 hour ATM machine needs, i.e.: setting up
service, refilling monies and empting envelopes
responsible for daily balances.
SKILLS: Microsoft Office Ecin Office MISYS/Allscripts Typing
50 WPM ADP Payroll Excel
EDUCATION:
Name of High School: Franklin K Lane 1982
Varies Boces courses related to anything to improve office management 2003-
2005
Additional work information: Helped Step By Step Fence and Masonry
(Husbands Company) with answering phones, scheduled estimates, accounts
payable and receivables.
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