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Customer Service Marketing

Location:
New York, NY
Posted:
September 30, 2014

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Resume:

*** ****** ****** ***. **, Hoboken, NJ *****

Holland Pintarch 717-***-****

***************@*****.***

Professional Profile

Awarded Vickroy Scholarship upon arrival at Lebanon Valley Collaborated with the PA Land Choices Coordinator of DCNR on

College for graduating in the top 10% of high school a federal grant from the DEP

Recognized at the 18th Annual Excellence in Education Banquet Featured in Who’s Who Among American Colleges and

Universities

Professional Experience

CJ Pony Parts – Harrisburg, PA

Social Media Specialist February 2013 – March 2014

Sole director of all CJ social media accounts, including: Facebook (32K fans), Twitter, Google+, Pinterest

Created CJ’s Instagram account (1,775 followers) and explored emerging social platforms

Lead author for the CJ Pony Parts blog

Head of Community Relations, responsible for all company sponsorships & donations

Developed SEO-focused copy for website landing pages, blog, and developed SEO-boosting strategies

Wrote copy for all YouTube videos, maintained YouTube account, HTML coded videos for website, and

developed promotional campaigns to maximize parts sales & generate views

Lead creative on several Mustang builds, worked with Graphics Department for all social images, developed

strategies with Product Development to maximize sales, developed monthly social media campaigns

Tierney – Harrisburg, PA

Public Relations Intern October 2012 – February 2013

Launched and executed “College Demo” newspaper pitching on behalf of Verizon Wireless client

Collected daily media monitoring and assisted in assembling coverage reports for clients

Composed informational backgrounders to promote media awareness for clients, including PA Tourism, PA

Wilds and Hershey Harrisburg Visitors Bureau

Updated client social media accounts daily for VZW, PA Tourism and Economic Development

Worked with team on coordinating a multi-day media tour

Managed yearly event calendar year for PA Tourism website and Hershey/Harrisburg website

WebpageFX – Carlisle, PA

Freelance Copywriter and Copy Editor September 2012 – November 2012

La Torre Communications – Harrisburg, PA

Public Relations Intern January 2012 – May 2012

Managed social media for various clients, including strategy development, content creation, and scheduling

Developed hype-generating campaigns for Valley Forge Casino Resort’s grand opening across several social

media platforms

Composed news releases and media advisories on both informational topics and event -promotion

Tracked editorial calendars and facilitated relationships between clients and media outlets

Helped increase SEO for clients by publishing articles across several tourism & review websites and

creating online records of client venues on frequented industry websites

Conducted confirmation calls regarding press materials, composed and delivered press kits, and coordinated a

county-wide client “drop-off” of promotional material

Alpha Sigma Tau, Gamma Tau Chapter – Annville, PA

President May 2011 – May 2012

Coordinated national staff visits to local campuses and assisted in leading campus-wide workshops

Developed informational and promotional materials for both campus and community events

Organized regular meetings with Directors of Greek Life on campus and LVC administration

Education

LEBANON VALLEY COLLEGE – Annville, PA Member of Phi Alpha Epsilon,

Lebanon Valley College’s Academic Honor Society

Bachelors of Arts

Member of Order of the Open Book

Political Science, American Studies, and Philosophy

Magna Cum Laude National Academic Honor Society



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