Customer Service Manager

Vickie Bradley

**** ********* ** #***

Houston Tx. 77040

318-***-****

************@*****.***

Objective

Seeking employment in a fast growing company offering opportunity for advancement and stability.

Skills and Abilities

Excellent Communication Skills, Multi-tasking, Problem Solving, Quality Focus, Skills in Call Center

Service, Analyzing information, Proficient in the use of computer and Software Programs, Learn new

Programs and Procedures quickly, Transcriptionist.

Employment History

Heards Corp 803 McAllister St. Ruston, La, 71270 318-***-****

11/2010 – 08/2014 Office Manager

Open customer accounts by recording account information, maintains customer records by updating

account information, prepared tax return, issued refund checks, effectively managed a high-volume of

inbound and outbound customers calls, payroll, inventory, bank deposit, supervised 6 employees.

Flake Board Of America 486 Durflake Rd Simsboro, La. 71275 (318) – 247-6923

11/2007 – 03/2009 Receiving / lift driver

Cycle count, use R F scan gun, inventory of parts, located parts, removed units from stapper and stacked

in warehouse, drove front end loader and feed chips,

Flips Fast Tax 602 Center St. Ruston, La 71270 (318) – 533 -3887

12/2004 – 05/2010 Customer Service

Gathered and verified all required customer information for processing and tracking purpose, payroll,

Inventory, addressed and resolve customer complaints,

One Hour Martinizing 600 South Trenton St. Ruston 71270

07/1995 -03/2000 Assistance Manager

Managed office supplies and vendors, did intake, handle incoming calls, daily bank deposits, assisted with

pressing when needed, worked cash register, problem solving.

Education and Training

Institution Course of Study Qualification Completion Date

Grambling State University Business Junior Attending

La. Vocational School Accounting Attended

Delta Barber College Cosmetology License 1996

Louisiana Business College Transcriptionist Diploma 1987

Ruston Vocational School Secretary/Clerk Certificate 1980

References Available Upon Request

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