Kayla Perry
Mesquite, TX 75149
**************@*****.***
Summary
I was formerly a guest services representative who excels at analyzing,
prioritizing and completing tasks in a professional manner. I have over
one years of Guest Services Rep experience. I catch on very easy, so
training on new things want be a problem.
Objectives
I am seeking a fulfilling position in the costumer services industry that
offers growth opportunities and allows me to utilize my leadership skills
and experience. Now I am currently seeking a challenging assignment and
responsibility, with an opportunity for growth and career advancement as
a successful customer services agent.
Education
Evolution Academy Charter School High School Diploma
Dallas, TX
August 2014
Employment History
Wal-Mart
June 2014 – current
I’m currently a cashier who task are taking care of the customer needs in a timely, friendly
matter. I also deal with a larger amount of cash and credit card payments.
Dallas, TX
Kelly Temp Services
Irving, TX
June 2014 -June 2014
I worked with Kelly services with states farm for A week. In that week
I was trained on Inbound and Outbound call for State Farm claims.
Extended Stay of America Guest Services Rep
Dallas, TX
June 2013 - June 2014
• Delivering exceptional service by greeting and serving
customers in a timely, friendly manner. Also, handled and
distributed all incoming and outgoing mail. Managed closing
duties, including restocking items and reconciliation of the
cash drawer.
Professional Skills
Customer services: Expert
Retailing: Intermediate
Call center : intermediate
References
Latosha joiner former manager
Extended Stay Hotels
Languages
• English: Native
• French: Beginner