Sales Manager

CAROLINA SINO FLORES

**- * ******* **., *********** Pinagbuhatan Pasig City

Contact Number: 091*-******* / 090*-*******

Email Address: ****.**********@*****.***

Skype ID : lynesky_flores

objective

To give the best that I could offer to the company in a position

that would utilized my acquired knowledge and experience and to

develop my skills for career development.

WORK Experience

November 2008 - April 2011 Pacific Hub Corp

Mandaluyong City

Supervisor

Touch Mobile Inbound Hotline

Globe Prepaid Hotline

Monitor agents live calls and remote calls

Coach and counsels CSRs

Doing performance report of each members

Doing MTD, YTD reports

Weekly presentation of group stats on Excel and Powerpoint

Updates CSRs during huddles and team meeting

Updates members of their performance

Doing floor assistance

April 2004 - October 2008 RAINMAKER ASIA Makati City,

Phils.

Supervisor - Outbound Account

To assist the Sales Manager in leading, directing and motivating the

sales team in order to achieve the overall corporate sales

objectives.

To assist the Sales Manager in generating sales opportunities by

identifying appropriate business targets.

Responsible for monthly and year end reports

Assist with sales rep questions, concerns and product/service

questions.

Communicate all employee relations issues, concerns, and incidents

to Sales Manager.

Monitors calls, provide feedback to reps and assist reps on sales %,

install %, and quality assurance goals.

April 2001 - April 2004 Teleperformance

Ortigas, Pasig City

Team Leader

Outbound Sales Campaign (Local Account)

Assist department manager by identifying work procedures in a

priority manner and expedite workflow.

Identify workload of all given areas and shift personnel to areas

where additional personnel is needed.

Issue written and oral instructions.

Doing Excel, Word and Powerpoint presentation during weekly meetings

September 2000 - March 2004 Fortune Tobacco

Marikina City

Clerk II

Education

1992 - 1996 UNIVERSITY OF SANTO TOMAS

ESPANA, MANILA

Bachelor of Science in Food Technology

1988 - 1992 University of Santo Tomas

Espana, Manila

Secondary Education

1982 - 1988 Padre Gomez Elem. School

Sta, Cruz, Manila

Elementary Education

personal information

Date of Birth : Setember 30, 1975 Age : 38 Status :

Single

Sex : Female Citizenship : Filipino

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