Opreations Executive.

LIJO KURIEN

Purpose: A *.* year experienced ETL analyst with expertise in Informatica Powercenter tool and Oracle 10g/11g

database client, seeking a position in an organization in the Information Technology/Services department wherein I

will get to enhance my technical skills and business knowledge by being part of important assignments.

Permanent Address: 43/44 F, Haridas Ji Ki Magri, Mullathalai. Udaipur – 313001, Rajasthan

Current Residence: Flat No. 5, Sharma Niwas, Near Ram Krishna Mangal Karyayalaya, Pimple Gurav,

Pune.

Currently At: Infosys Technologies, Pune.

Phone No: 086********

E mail id: ************@*****.***

Date of Birth: 30-08-1991

Gender: Male

#Technical Competency & Work Experience:

Total Full time professional Experience after Graduation: 24 months

• Working at Infosys Technologies in Infrastructure Management Services as a Operations Executive from 15th

Oct, 2012 till date.

Technical Competency:

# Skill Area Proficiency

1. Customer Orientation Good

2. Business Intelligence Good

3. Data Warehousing Good

4. Informatica Powercenter

Good

8.5.1

5. Oracle 10G/11G Good

6. SAP Business Objects Good

# Internal Company Certifications Grades/Remarks

1. Process- ITIL service desk and incident management 90%

2. Process- ITIL problem and change management 70%

# Details of work experience at Infosys

• • Offered the post of Operations Executive on campus recruitment drive conducted at my

college in January,2012.

• Joined Infosys Technologies at Mysore on 15th Oct, 2012

• Completed the 2 stage training program (which included generic and stream)

successfully on 30th Dec, 2012

• Joined production at Pune Development Centre on 07th Jan, 2013 in Infrastructure

Management Services Unit (Application Management Practice)

DETAILS OF THE CURRENT PROJECT:

: Astra Zeneca Global Support System – Infrastructure Management Services

Project Name

: Astra Zeneca – A premier UK based Pharmaceuticals Company. AstraZeneca is a global,

Client

innovation-driven, integrated biopharmaceutical company. They discover, develop, manufacture and market

prescription medicines for six important areas of healthcare, which include some of the world’s most serious illnesses:

cancer, cardiovascular, gastrointestinal, infection, neuroscience, and respiratory and inflammation. They are active in

over 100 countries with a growing presence in emerging markets including China, Brazil, India and Russia. They

employ over 62,000 people (47% in Europe, 31% in the Americas and 22% in Asia, Africa and Australasia). They

invest over $4 billion in R&D each year and have over 11,000 people in their R&D organization.

: The IMS-Application Management unit in Infosys is responsible for providing

Description of the project

24*7 support for the applications of Astra Zeneca.

: Application Support Analyst, Incident management Analyst & ETL analyst.

Roles

Responsibility :

Act as a Level 2 and Level 3 support for a few applications based on informatica. The names of some of the

applications and it’s brief description are as follows:

1. Quattro Staging Area (QSA) is an ETL application designed to load the sales and marketing data of AZ.

The medical representatives of AZ enter the important sales data through an application named Quattro which gets

loaded in an OLTP Siebel database. This data is picked up by the ETL workflows of QSA and moved to the central

OLAP Data Warehouse which is then moved to the respective marts for different markets which involves different

countries, for e.g. : Germany, Italy etc, where the data is used by the business analysts for various needs of their own.

2. Quattro Cube can be regarded as a child application of QSA. The data loaded till the Data Warehouse by QSA is picked

up by the ETL workflows of Quattro Cube and then used for some KPI (Key Performance Incentive) calculations for which

the required transformations had been developed to apply the correct business logics and moved to the marts of 56 different

countries across the EMEA and ASIAPAC region. This data is further used for reporting by using Business Objects

Reporting tool.

3. Pegasus is an ETL application designed to load the sales for Singapore and Malaysia.

4. Amazon finance is a suite of Finance reports with integration of various finance source systems maintained by customer

(SAP/Hyperion).These source systems maintain customer’s sales, expenses and headcount Information at different level of

grain.

5. EDW Harmony Sales and Channel is an advanced version of QSA using the EDW architecture.

6. Brand Performance Reporting (BPR) is a reporting solution which provides unique and consistent view of global,

regional and market level brand performance, based on international IMS data, internal financial data, and globally defined

market and data metrics.

7. EDW SIGHT is an application that operates in the EDW data warehouse environment, processing metrics built from input

SCORE messages to consolidate data values, link them to required facts/dimensions, and send this consolidated data to

GCS and GPS.

• The main work is to trigger the data loads (daily/monthly/weekly and yearly loads) by executing informatica workflows,

monitor the loads and after completion of the loads, validate the data by executing a few queries on oracle, which checked

the data between source and target.

• If the workflow fails at any point, had to restore the load after deleting redundant data (if required) and also after re-

setting the control table records.

• Also work on the tickets raised by client if they face any issues, for example, they are not getting the required

Output when they are trying to fetch the report through a reporting tool, in our case,SAP Business Objects.

• Create application specific and other technical documents, also give knowledge transition to new folks.

Duration : From 22nd Jan, 2013 – Present.

Achievements :

• Awarded with ‘BRAVO Award’ for best performance as a fresher in learning the applications assigned to

me and being the best performer within the team.

• CCNA (Cisco Certified Network Associate).

# Hobbies:

• Listening to music, playing games that apply mathematical logic.

#Co- Curricular activities and other highlights:

• Involved in many event management activities like organizing team parties, outings etc.

#Academic Qualification:

Examination Year of Name of the Place Stream Name of the Board /

Name Passing Institution University

SSC 2007 St. Gregorios Sr Rajasthan NA C.B.S.E

Sec School

Udaipur

HSC 2009 St. Gregorios Sr Rajasthan Commerce C.B.S.E

Sec School

Udaipur

Graduation- B.Tech 2012 Arya College Of Rajasthan BCA Rajasthan University

Engg. & I.T.

Jaipur

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