Content Mgmt, eLearning Delivery, Consulting, Education, Training

ANUJ ANIL KULKARNI

**** ****** *******, **** **. 66, Sector 20, Kopar Khairane, Navi Mumbai

Contact: +91-993*******; Email: ****.********@*****.***;

PROGRAM/ DELIVERY MANAGEMENT PROFESSIONAL – IT INDUSTRY

Offering an impressive experience of over 18 years; seeking managerial level assignment across the industry

SUMMARY OF SKILLS

Qualified Post Graduate Diploma in Advanced Computing from C-DAC, Pune, India with significant experience acquired over

the years in diverse areas encompassing IT Project Management, end-to-end Delivery Management, and Strategic Planning for

realization of Business Benefits, Technology Management, Client Relationship Management and Team Management.

Currently spearheading functions as a Practice Lead with L&T Infotech. Highly experienced in providing end-to-end Service

Delivery Solutions and implementing the Service Delivery Process covering Service Level Agreement, Resolution Process,

Knowledge Management and Procedures & Service Standards for Business Excellence and generating Value Propositions for

the customers.

Expertise in managing complex IT Project/ Program Management activities; ensuring timely deliveries as per defined timelines

and quality standards. Led IT teams for day to day requirements and implementations while managing multiple concurrent

projects.

Exceptional communication, presentation & interpersonal skills with proficiency at grasping new concepts quickly & utilizing

the same in a productive manner.

Areas of Expertise

Practice Development using CRM & Account Management processes for identifying growth opportunities in new territories &

verticals.

Program Management using Oracle Primavera & Microsoft Project solutions for effective project planning & easy monitoring of

complex IT projects.

Strategy & Consulting using innovative solution design concepts & state of the art process workflow tools for transforming ideas

into solutions/products.

Solution Development using .NET & Java technologies for building state of the art business solutions .

Gamification using Badgeville Behaviour Platform for engagement & adoption of enterprise IT systems by busines s users.

Delivering value to organizations by effective Strategy Planning, Consulting, and Leading New Initiatives/Projects.

Spearheading the entire project management initiatives end to end right from conceptualization, strategic & project planning to

implementation & support within the set parameters and operational analysis.

Managing corporate IT initiatives while participating in planning, root cause analysis and implementation of IT Application and

Infrastructure.

Handling end to end delivery of product including migration, packaging and implementation.

Developing procedures, service standards and operational policies, planning & implementing effective control measures to

achieve the desired goals.

Skills: Project Planning & Execution IT Project & Service Delivery Management Application & Product Development Quality

Assurance Technology Architecture & Integration Process Enhancements/Transition Resource/Team Management New

System Implementation Client Relationship Management Cross Functional Coordination Training & Development

eLearning/LMS Consulting Presales & Business Development Liaison & Networking

EXPERIENCE & ACCOMPLISHMENTS

L&T INFOTECH since Feb 2014

Practice Lead

Instrumental in finalization of program requirements and resource planning. Playing a key role in strategic planning to assure

achievement of agreed functional and business objectives.

Accountable for conceptualizing the design & services of OCM practice in order to meet the strategic goals of the overarching

Consulting practice (worth USD 3.4 million).

Working closely with the Business Development to respond to the RFI/RFP/RFQs along with commercials & appropriate

operating model.

Monitoring the revenue targets and super gross margins . Conducting monthly/quarterly meetings with global sales & account

management teams & discuss about the prospective opportunities in existing as well as newer accounts .

Conducting workshops to prepare the Change Agents in resistance management & cultural sensitivity.

Carrying out detailed planning and scheduling to ensure seamless delivery of the project as per the delivery matrix.

Coordinating with the customers for business process analysis and drafting technical & functional specifications.

Providing thought leadership in overall project management, project planning, budgeting, resources deployment & utilization,

monitoring & reporting and risk identification & mitigation.

Proficiently directing, defining and coordinating program issues, establishing objectives, developing requirements, planning

schedules, estimating costs, reviewing proposals, negotiating contracts, monitoring technical issues and preparing reports.

Supervising staff as well as used knowledge of organizational development to lead teams toward reaching goals.

Creating new service offerings in the areas of ERP user experience and Gamification for user adoption .

Awards Received

Team Award for ‘Enterprise PMO Controls’ project of BHP Billiton, Singapore

Team Award for managing the ‘Enterprise LMS Implementation’ of L&T Infotech, India

Team Award for managing the ‘100 Days Fresher Induction’ program of L&T Infotech, India

Best Trainer Award for facilitating the ‘Laterals Induction’ training of L&T Infotech, India

Recognitions Received from Clients

Recognized by Project Controls Manager from BHP Billiton, Singapore for in depth understanding of the complex

processes/systems, proactive value driven approach and excellent leadership skills.

Appreciated by IT Manager from Chevron ITC, USA for excellent communication, strong problem solving skills as well as superio r

analytical and interpersonal skills.

Recognized by Project Planning Lead from ConocoPhillips, USA for technical (IT) as w ell as functional (PM) expertise in managing

multiple projects with ‘can do’ attitude.

L&T INFOTECH Aug 2004 – Jan 2014

Program/Project Manager

Projects Undertaken

Client MP Power, Jabalpur, MP, India

Team Size 30

Duration Feb 2014 – Till Date

Designation Program Manager

Responsibilities Creating the Program level plan & charter. Identifying resources & building the project team

Performing stakeholder analysis & prepare stakeholder engagement plan also performing risk analysis and

creating a risk mitigation plan

Facilitating BPR for Projects, Commercials, Finance, Procurement & DMS processes

Conducting regular team meetings for alignment with the overall program schedule & deliverable s also

conducting business impact analysis for readiness assessment

Managing the program as per the strategy/plan & monitor the performance metrics . Documenting the

lessons learnt

Client BHP Billiton, Singapore

Team Size 18

Duration Apr 2013 – Jan 2014

Designation Project Manager & ECM Consultant

Managed the tools & processes of document control process area

Responsibilities

Designed/implemented changes to improve document control processes

Provided expertise to project teams as an SME in the document management space

Spearheaded the document migration from project to operations

Client Chevron ITC - Finance, Concord, CA, USA

Team Size 10

Duration Oct 2012 – Mar 2013

Designation Project Manager & Business Analyst

Built a business case for change to replace the legacy system with latest product offering from market leaders

Responsibilities

Presented the business case to the client DRB for net benefits of 11 million USD over 5 yrs.

Managed the development of Travel & Expense accounting solution using the selected alternative

Provided project management expertise throughout various phases of the SDLC – Initiating, Planning,

Executing, Controlling, Closing

Client ConocoPhillips, Bartlesville, OK, USA

Team Size 12

Duration Mar 2010 – Sept 2012

Designation Project Manager

Requested technical & functional resources for Front end loading

Responsibilities

Piloted user experience on doing project planning in an remote/offshore environment

Interfaced with OCM to ensure results from stakeholder analysis & communications plan are incorporated

into the Project Schedule

Worked with the Portfolio Manager & Solution Integrator to develop a Project Schedule that adheres to and

maintains the key planning/controlling elements set forth in client’s established planning processes

Enhanced the monthly project status reporting through standardization across various countries (Singapore,

Indonesia & Australia) in the Asia Pacific region

Client Chevron ITC – Learning Solutions, Concord, CA, USA

Team Size 10

Duration Aug 2004 – Feb 2010

Designation Training & LMS Consultant

Designed content for PM CoP on Yammer (client’s private social platform)

Responsibilities

Defined roles & responsibilities of Project Manager at various levels based on the ‘PM for IT’ model and

Project Leader certification track

Developed the training plan and execute it as per schedule to create awareness about the new system of

record (SOR) for unstructured (documents/logs) reservoir data

Assisted the Change Manager in developing an effective training deployment strategy

Integrated with client’s Change Management function to communicate the ‘change’ (new processes, SORs,

roles and responsibilities, etc.) through regular intra- company communication channels

Managed the content development & LMS implementation projects

L&T INFOTECH Nov 1998 – Jul 2004

Training & Development Specialist

ASSET INTERNATIONAL Aug 1998 – Oct 1998

Senior Faculty

APTECH COMPUTER EDUCATION Feb 1996 – Jan 1998

Course In-Charge & Faculty

EDUCATION CREDENTIALS

Post Graduate Diploma in Advanced Computing

C-DAC, Pune, India

Bachelor of Science

Mumbai University, Mumbai, India

LEADERSHIP TRAININGS

Adaptive Project Leadership from Palatine Group, USA

Leadership Journeyman for Managers from L&T Infotech, Navi Mumbai, India

CERTIFICATIONS

ITIL Intermediate 2011 Service Operation from PeopleCert, India

ITIL Foundation 2011 from PeopleCert, India

Engagement Program Manager from Badgeville, USA

Project Management Professional from PMI, USA

E-Learning Instruction Design Certificate from ASTD, USA

Train the Trainer Facilitator from AchieveGlobal, India

Business English Level 2 from British Council, UK

PERSONAL INFORMATION

Date of Birth: 17th September, 1975

References: Available on request

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