KAREN ROJAS-GONZALEZ
**** ******* ** ****** **. Houston, TX 77077 C: 832-***-**** ************@*****.***
Professional Summary
Pharmacy Order Entry Technician with excellent data entry skills and telephone etiquette. Detail oriented and focused on
accuracy and efficiency. I am quick to learn and adapt to new situation, configuration, and technologies.
Licenses
In good standing with the Texas Board of Pharmacy
CPR Certified
Skill Highlights
Excellent telephone etiquette Medication compounding expert
Counting and pouring expertise Inventory management
Hospital and retail pharmacy professional Efficient and accurate
Strong decision-making ability
Efficient and accurate
Exceptional patient care and interaction
Professional Experience
Pharmacy Technician 10/2011 to 09/2014
MD Anderson Cancer Center Houston, Texas
Entered new patient profiles and prescriptions into medication input software system. Communicated directly with doctors'
offices via telephone, fax and email. Efficiently answered multi-line phone and processed high volume of order requests
from nurses, doctors and pharmacists. Verified patient data and billing information. Prepare and dispense prescriptions
for pharmacists. Organize and order supplies for pharmacy.
Pharmacy Technician 06/2009 to 04/2012
Walgreens Houston, Texas
Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Verified accuracy and
completeness of information on prescription and refill requests. Correctly priced and filed prescriptions after they were
filled. Labeled all products appropriately, including cautionary and auxiliary labels. Communicated with all customers and
staff in a pleasant and professional manner.
Geek Squad Agent
Best Buy Houston, Texas
Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come
first by serving them with a sense of urgency. Create service orders and prepare merchandise for shipment. Complete
weekly inventory reports.
Education and Training
Bachelor: Healthcare Administration 2016
Houston Community College Houston, Texas
Diploma: Pharmacy Technician 2009
Remington College Houston, Texas
High School Diploma 2007
Stratford High School Houston, Texas