ISSA IBRAHAM

P.O. Box ***, Centreville, VA *****

E-mail: acf61w@r.postjobfree.com

Phone: 571-***-****

PROFESSIONAL PROFILE:

● Software Quality Analyst with 6+ years of experience in various capacities of software development lifecycle.

● Expertise in Designing Test Strategies, QA Methodologies and QA guidelines in concurrence with Industry

Standards, Methodologies and Best Practices.

● Very good understanding of all the phases of Software Development Life Cycle (SDLC).

● Extensively experienced in Functional Testing, Regression Testing, GUI Testing, Integration Testing, System Testing

and User Acceptance Testing.

● Experienced in developing business based functional test scenarios.

● Exposure to automated testing tools like HP ALM/ Quality Center, and HP UFT/ QuickTest Professional (QTP).

● Extensively experienced in Black Box and Grey Testing.

● Experienced in configuration management/version control system tool like CVS, SVN, and VSS.

● Solid Experience on tools like QuickTest Pro and ALM/Quality Center.

● Well versed in all phases of STLC, including Requirement Analysis, Estimation, and Test Planning, Test cases,

Traceability Matrix, Scheduling, Testing, defect tracking and reporting bug using ALM/Quality Center.

● Experienced in writing backend testing using SQL Quiries.

● Experienced in using QuickTest Pro (QTP) for web based applications using the record and playback features for data

conversion from source to target instances.

● Experienced in Planning, Analyzing and Executing the UI Automation and Regression Test Scenarios using QTP.

● Experienced in developing Descriptive programming in QTP using VB Script for functional regression testing.

● Experienced in generating QTP master scripts and called different functions and checked for different properties for the

recorded objects.

● Experienced in developing Automation Framework like Data Driven, Keyword Driven and Hybrid Framework in

QTP.

● Experienced in working & interacting with off-shore projects, experienced working closely with developers and

Business Analyst.

● Versatile team player with good communication and problem solving skills with all management levels.

● Proficiency in creating Weekly Status report and Metrics.

WORK EXPERIECE:

Network Solutions, Reston, VA

Software Automation Test Engineer

Mar 12 – Till Date

Responsibilities

● Analyzed and understood the software Requirement Specifications and development of Test Scenarios.

● Generated the Test scripts, Test Conditions and Expected Results for Use Case.

● Performed different types of testing like Black box, Functional, Smoke, System, Integration, Regression, UAT and

Database testing.

● Involved in test cases and test scripts preparation using HP Quality Center/ALM.

● Provided the required test data for the developers in order to fix the defects using Quality Center/ALM.

● Interacted with Business Analysts and Developers regarding testing status and defect tracking using Quality

Center/ALM.

● Wrote SQL queries for back end verification and validation using several SQL statements and joins.

● Responsible for triggering and monitoring weekly batch processes using QTP.

● Used QTP for Regression testing and used script according to the functionality.

● Used QuickTest Pro to developed Data Driven Test scripts.

● Involved in capturing, inserting verification points, verifying and replying user interactions automatically to

identify defects using QTP.

● Extensively used Regular expressions in QTP using VB Script programming.

● Created several Test scripts using QTP to create Batch tests and performed Exception handling.

● Identified all windows, Pages, Objects, Methods and Properties and created Custom code Script with

Parameterization, programming logic and data driven types using VB Script in QTP.

● Used VB Script to develop a Hybrid Automation Framework in QTP.

● Supported in the ‘User Acceptance Testing (UAT)' phase for the project.

● Extensively involved in validating the Business Rules for the different modules.

● Created files and directories by using UNIX commands.

● Planned and worked flexibly to meet the dead lines.

Environment: ALM, UFT, UNIX, Windows, SOAP UI, J2EE, ASP.NET, VB, Quality Center, QTP, Oracle, MS

SQL Server, UNIX, MS-Office.

SunTrust, Atlanta, GA

QA Analyst

Jun 10 – Feb 12

Responsibilities

● Analyzed the user/business requirements and functional specs documents to develop test procedures.

● Involved in Test Case Preparation and Test Case Execution Manually.

● Analyzed application to find out which part can be automated and which can be manually tested.

● Developed documentation for test strategy and test plan by understanding business logic and user requirements for manual

and automated testing.

● Tested entry and exit criteria for UI screens and checking their contents.

● Performed negative testing to find how the function performs when it encounters invalid unexpected values.

● Maintained Progress Report of team members for update on individual work during test execution cycle in Quality

Center.

● Identified & recorded defects with required information for issue to be reproduced by development team using Quality

Center.

● Worked with developers to fix faults found in the structure and functionality of the application using Quality Center.

● Prepared daily/weekly bug status reports highlighting bug fix metrics and tracked the progress of test cycles in Quality

Center.

● Prepared of various test documents for ETL process in Quality Center.

● Involved in writing complex PL/SQL quires for backend data base testing.

● Created Automated Test Scripts for Functional and Regression Testing of the application using QTP.

● Enhanced the QTP scripts by inserting VBScript functions and Checkpoints to check for Broken Links, Text, Table,

XML and Images, and Synchronization Point to capture upload time.

● Handled known exceptions in the test scripts using QTP Recovery Scenario Manager.

● Performed Data-Driven Testing, Text Output values by using Global and Local spreadsheets in QTP for testing

multiple data.

● Created Custom functions, Dictionary objects, a Keyword driven automation framework using VB Scripts for QTP.

● Involved in testing data mapping and conversion in a server based data warehouse.

● Prepared weekly defect reports and weekly test metrics.

● Participated in project updates meetings, defect review meetings and defect report meetings.

Environment: Quality Canter, QTP, Oracle, MS-Office, SQL Server, SOAP UI, Java Web Server, Windows and

Linux.

Blue Cross and Blue Shield, Jacksonville, FL

Software Tester

Apr 08 – May 10

Responsibilities

● Involved in working with business analysts for translating requirements to test cases.

● Developed Test conditions and Test Cases for User Acceptance Testing and executed test case scenarios.

● Participated in Test Readiness Reviews, as necessary; assisted in the preparation of test estimates and project

schedules.

● Used Quality Center to create Test outlines and maintained Test scripts and created, modified and debugged the Scripts.

● Assisted in User id clean up, Create User Ids, Reset Passwords, and Create New Projects in Quality Center.

● Played key role in the Implementation of eSignature Validation of “Requirements Module” using Quality Center.

● Created the Traceability matrix using Quality Center.

● Part of the team which involves in the Integration of Rally with Quality Center.

● Used Quality Center to create Test outlines, maintained Test scripts; created, modified and debugged the Scripts.

● Performed Data integrity testing by executing SQL statements and validated the tables in the database.

● Functionality testing to make sure that application works according to functional specification using QTP.

● Worked with Standard checkpoints, Page checkpoints, Table checkpoints in QTP while doing the functional test on

the web application.

● Involved in Customization of automatically generated QTP scripts to the specifications required by the end users.

● Conducted Regression testing for to re-validate all the functionality and provided sign-off my test cases to implement the

application in Production.

● Wrote, maintained and updated Test Documentation’s for various stages of testing for reference and Auditing purposes.

● Involving in Risk Analysis, Root cause analysis, Walkthroughs and Release support.

● Responsible for managing status, allocation of work, time /effort associated, defect assignments and developing Test

Summery Report.

Environment: Quality Center, QuickTest Professional, Windows, UNIX, VB, SQL, Oracle, SQL Server,

Apache, COBOL.

EDUCATION and CERTIFICATION:

Bachelor of Liberal Arts in International Studies, University of Nairobi, Nairobi, Kenya

Cisco Certified Network Associate

SKILLS:

Testing Tools : HP ALM, Quality Center, TestDirector, UFT/QTP

Languages : SQL, VB, JavaScript, VB Script, XML, Shell Scripting

Web Technologies : HTML, DHTML, ASP, JSP, SOAP

Database : Oracle, MS Access, MS SQL server, DB2

Operating Systems : Windows and UNIX/LINUX

Reference available upon request

Contact this candidate