Customer Service Administrative Assistant
Resume:
Lucretia Citera
Roedale, NY ***22
Cell: 516-***-****
email: *********@*****.***
To Whom It May Concern
I am interested in obtaining a full time position that can maximize my skills and
experience. My previous position was in the health insurnce field, and I assisted with
property and casuality. I assisted clients in choosing the correct plan for their company
needs.
I enclose my resume as a first step in exploring the possibilities of employment.
My skills include:
Computer Skills
•
Willing to Learn New programs
•
Can work alone or as part of a team
•
Good interpersonal skills
•
Innovative
•
Dedicated
•
Responsible
•
Creative
•
Detail Oriented
•
Personable
•
Understanding
•
Patient
•
I am hoping to hear from you regarding a position with your company.
Sincerly,
Lucretia Citera
Lucretia Citera
255-14 148 Drive
Roedale, NY 11422
Cell: 516-***-****
email: *********@*****.***
Objective
To obtain a full time position that can maximize my skills and experience.
Experience
2002 to 2013 Nathan Baruch Agency Franklin Square, NY
Administrative Assistant/Customer Service
• Ran health insurance and dental quotes for small groups on different websites,
helped clients decide on the best plans for their employees.
• Helped clients navigate healthcare reform.
• Created presentations and hand outs for meetings for all lines of business.
• Ordered all office supplies.
• Serviced our clients on the phone and on the phone.
• Assisted benefits administrators with forms, applications and enrollments.
• Answered questions from clients employees regareding their insurance.
• Installed all Oxford and Empire BCBS group new business and employee
enrollments, changes and terminations.
• Assisted clients when switching to Medicare.
• Assisted clients with property and casuality, homeowner and auto insurance.
October 2001 to 2002 Peter Stone Caterers/Culinart Merrick, NY
Administrative Assistant
• Answered phones, scheduled appointments.
• Typed proposals and contracts.
• Typed correspondance
• Created spreadsheets for pricing caterering jobs.
• Ordered supplies.
• Helped where needed.
Lucretia Citera
255-14 148 Drive
Roedale, NY 11422
Cell: 516-***-****
email: *********@*****.***
1976 - 2001 Liberty Mutual Ins. Co. Lynbrook, NY
Department Applications Specialist 1980 - 1998
• Ran reports for all department heads for renewal projections.
• Created excel spreadsheet for processing manual policies.
• Created new system for tracking policy changes.
• Assisted sales department with production problems.
• Troubleshot computer problems
• Spreadheaded the rollout of new equipment.
File Clerk/Search Clerk 1976 - 1980
• Filed all incoming correspondance.
• Searched for all folders that had been checked out.
Education
York College, Jamaica, NY 1 year
Christ the King H.S. Middle Village, NY Graduated
References Available upon request
Contact this candidate