Objective
Alejandra Josefina Rijo Guzmán
**** **. ****** ***** **. Lisle, IL 60532 – 630-***-**** – *********.****@*****.***
To obtain a full time position that will provide practical work experience and an environment where I can utilize my
education to contribute to the objectives set by the organization.
Profile Managed general activities related to waterproofing roofs services.
Statement Directed and oversaw the financial and budgetary activities.
Business administrator with a service mindset focused on delivering exceptional customer experience through a
Consulted Senior Executive and staff about operation management and logistics.
value proposition tailored for customers’ wants and needs. Professional with strong desire to participate on
Negotiated or approved contracts and agreements with customers and vendors.
decision making projects and to assume several responsibilities simultaneously in order to implement and
develop leadership and problem solving skills.
Professional Experience
Market Preparation Analyst
Assistant Maintenance Coordinator
American Campus Communities, The Province. Rochester, NY
August 2014 – September 2014
Assist with the completion of work orders for all repairs and ensure timely completion of work requests.
Able to work on an independent basis with little supervision at times.
Assist in the planning and implementation of the building inspections.
Acted a liaison between new residents and the office.
Assistant Program Coordinator
S Trip!, Dominican Republic
March 2014 – April 2014
Assisted with the supervision and guidance of events and staff.
Oversaw, developed, planned and coordinated activities programs.
Acted as a team leader and liaison between program directors and hotel coordinators.
Administrative Assistant
TRATESA, Dominican Republic
May 2013 – February 2014
The Berry Company, Dominican Republic
October 2011 –August 2012
Analyzed market data of customer’s accounts prior to be assigned to the sales representatives.
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Computer Skills
Data Entry Clerk Accomplishments
Certifications
Education
Advanced Certificate in Project Management
Associate of Science in International Business
Bachelor in Business Administration
Master of Science in Service Leadership and Innovation
Software Programs:
MS Word, MS PowerPoint, MS Excel, MS Outlook, MS Project and
Adobe.
Operating Systems:
Mac OS and Windows.
Language Skills
Ensured that all accounts are assigned following market guidelines and making sure the client’s directory
is delivered to sales on time.
The Berry Company, Dominican Republic
September 2010 – October 2011
Managed and updated the database by entering the service orders into our proprietary management system, CORE,
following and complying with the Telecommunication companies’ guidelines.
Rochester Institute of Technology (RIT), Rochester, NY
August 2013
GPA: 3.83
Pontificia Universidad Católica Madre y Maestra, Dominican Republic
Concentration: Human Resources
September 2011
GPA: 3.3
Tompkins Cortland Community College (TC3), Dryden, NY
August 2009
GPA: 3.2
Rochester Institute of Technology (RIT), Rochester, NY
August 2013
GPA: 3.83
Organizational Leadership Certificate
Rochester Institute of Technology (RIT), Rochester, NY
August 2013
Primary language: Spanish.
Able to read, write, and express myself fluently.
Secondary language: English.
Able to read, write, and express myself fluently.
First place on Dissertation Project of the Concentration of Human Resources in PUCMM 2011.
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Awarded with a full scholarship to obtain a Master of Science in Service Leadership & Innovation at Rochester
Institute of Technology. Rochester, NY.
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