Human Resources Quality
Resume:
Cleophus williams *** Dee Drive
montgomery, al **108
**************@*****.***
OBJECTIVE
Seeking a mid-to-upper level management opportunity to lead an assigned
team towards the creation of quality products to meet customer Core
expectations and the achievement of organizational goals. Competencies:
EDUCATION Leadership
Southside High School Teamwork
July 1995 - May 1999
Excellent
General studies education Communication
EXPERIENCE
Quality Supervisor Problem
June 2014- Present Analysis and
MS Companies- Montgomery, Al Resolution
Guide and supervise the team as per the company rules and regulations. Judgment and
Trained and educated the workforce regarding proper quality work and Decision-maki
adherence to company standards. ng
Maintained and documented work completed on a daily basis; presented the
report to the management. Persuasivenes
Work with Production Supervisors on improving quality on a daily basis. s and
Influencing
Supervisor Conflict
August 2012 - April 2013 Management
HANTEL - Montgomery, AL Adaptability
Guided and supervised the assigned team as per the company rules and Active
regulations. Listening
Trained and educated the workforce regarding proper work completion and Coordination
adherence to company standards. Self-Control
Monitored the timely performance of the employees in the workforce and Cooperation
motivated them to accomplish more. Dependability
Assigned duties/shifts to different employees as per their areas of
expertise. Stress
Coordinated with human resources department in hiring the appropriate Tolerance
individuals for the workforce and assisted in designing appropriate
training programs.
Conducted briefings and meetings before and after work sessions, which Areas of
included praising individuals as well as clarifying various areas that Expertise:
they need to work on. Workplace
Maintained and documented work completed on a daily basis; presented the Safety
report to the management. Supervisory
Corrections Officer I Skills
September 2009 - July 2012 Quality
Alabama Department of Corrections - Montgomery, AL Scheduling
Builds and maintains rapport with inmates. Coaching
Defuses disruptive behavior by verbal interventions.
Controls disruptive behavior by appropriate verbal orders and/or Preventive
appropriate use of physical force. Maintenance
Uses verbal and listening skills to determine potential inmate problems,
such as suicide risk, intoxication, drug usage, assaultive behavior, Continuous
etc. Improvement
Informs and explains institutional rules to inmates.
Communicates information regarding security, safety and operations Troubleshooti
through the chain of command. ng
Monitors inmates, watching closely for unusual behavior, improper Time
conduct or signs of conflict. Management
Monitors visits between inmates and personal visitors.
Supervises periods of recreational activity. Employee
Searches inmates, by pat or strip method, to detect and confiscate Engagement
contraband or unapproved items.
Searches cells or living quarters, recreational areas, visiting areas
and other areas in buildings or on the grounds for contraband and
unapproved items.
Searches the perimeter of an area by making checks on foot, by car, or
from a watchtower to ensure there are no security breaches or
contraband.
Conducts security checks of locks, doors, bars and windows, etc.
Prepares inmates for transportation through search and application of
appropriate restraining devices, depending on security level, and Technical
ensures all related materials to be transported with inmate are ready Skills:
and in order. MS Office
Transports inmates outside the facility to and from court, lawyer's
office, medical appointments, work sites, other facilities, etc. Safety
Communicates with other staff and/or main control to inform about inmate Standards and
behaviors, incidents and/or to request assistance. Compliance
Performs head counts to visually ensure the presence of all inmates.
Coordinates unit head counts to confirm total population. Quality
Checks IDs to ensure only authorized persons enter or leave facility. Standards and
Processes new admissions and transfers. Compliance
Responds to emergency situations according to facility procedures, such
as medical, fire, security, etc.
Writes narrative reports describing events that have happened, such as
confidential reports, incident reports, disciplinary reports, special
observation reports, etc.
Reads and writes short notes in a log book as a means of possessing
information about daily events from one shift to another, such as
inventory logs, post logs, narrative logs, etc.
Uses portable two-way radio.
Opens and closes gates or doors to restricted areas to allow
vehicles/people to enter and exit.
Issues logs and inventories facility keys.
Attends and participates in required training.
Reads policy and procedure manuals, directives and memos.
Team Leader
August 2005 - April 2009
MOBIS ALABAMA - Montgomery, AL
Identify the different individual team members needs for both direction
and support
Assist the team as a whole in achieving its task(s) and in operating
together as an effective team
Serve as resource and content expert to team members; providing them
with guidance and being available to answer questions to clarify work
activities
Encourage full participation and ensure that each team member feels that
their work is valued, appreciated, and meaningful
Foster a positive team spirit
Ensure that the team makes clear and consensus decisions
Lead any presentations to management
Take ultimate responsibility for team decisions, progress, and results
Keep team progress on track
Assess the need for training and conduct on-the-job training
Complaint resolution
Identify, assign, and follow-up on work activities of team members
REFERENCES AND CONTACT INFORMATION
Terell Reubin - 334-***-****
Kiesha Jones - 334-***-****
David Clark - 334-***-****
Contact this candidate