Human Resources Company

Marcia M. Appia

914-***-****•************@*****.***

OBJECTIVE

Organized, hard working, detail oriented Human Resources professional with diversified background capable of

working independently, or part of a team, is currently looking to become a part of a dynamic and progressive

organization.

CORE COMPETENCIES

• •

Full Cycle Recruiting Employee Relations

• •

Immigration Working with EXPATS

• •

Creating Policies & Procedures On Boarding & Off Boarding

• •

Performance Reviews Benefits Administration

• •

Payroll Organizing & Planning Company Events

EXPERIENCE

Triumph Learning, LLC New York, NY 7/2011 – 3/2014

Human Resources Manager

• Responsible for recruitment and selection of exempt and non exempt staff, saved over $30,000 by

implementing new recruiting strategies that delivered more qualified candidates

• Managed the on boarding process of all New Hires, conducted New Hire Orientation for on site and off site

staff at multiple locations

• Investigated and resolved Employee Relations issues

• Conducted Exit Interviews for voluntary terminations, analyzed trends, and recommended solutions

• Initiated and managed Company’s first Internship Program, resulting in positive experience for both Company

and Interns

• Managed administrative aspects of employee processes, such as on boarding, promotions, terminations,

salary changes, benefits administration

• Created new Policies and Procedures, updated Company handbook

• Streamlined and standardized annual Performance Review Process resulting in 97% completion of reviews,

and 100% accuracy of salary increases, keeping within budget guidelines

• Managed, planned and organized Company Events

Heineken USA, White Plains, NY 1/2004 – 3/2010

Human Resources Associate

• Managed all Expatriate processes and policies including initiation of assignments for appropriately placing

EXPATS, managed Immigration/legal needs, provided orientation, interfaced with Global Expatriated Services

on in bound, and out bound placements, and oversaw annual evaluation and compensation process for both

Heineken Americas, i.e. New York, Latin America, parts of the Caribbean, Central America, Mexico, Heineken

USA and Heineken Holland

• Developed and implemented Heineken USA’s first Green Card Policy and Repayment Agreement

• Created and designed Heineken USA’s first Local Secondment Guide, implemented its use Company wide

• Facilitated annual Global Management Review process, collaborated with Training & Development and

Department Heads to determine and identify international assignments for local High Potential employees

• Recruited Exempt employees utilizing Behavioral Type interviewing style

• Conducted Exit Interviews, monitored and evaluated trends for coaching opportunities with managers

• Managed Tuition Reimbursement Program, developed and implemented Heineken USA’s first Tuition

Reimbursement Program

Westchester County & CT (Temporary Assignments) 11/2002 – 1/2004

Credit Lyonnais, New York, NY 3/2001 – 11/2002

Human Resources Assistant

• Managed Full Cycle recruiting for Administrative Personnel

• Managed Immigration processing, liaised with outside counsel, and prepared employees for interviews with

various consulate offices throughout the world

• Managed summer internship training program for both Graduate and Undergraduate levels, managed Floater

and Co op Program

• Managed job postings utilizing both internal and external resources to acquire and match potential candidates

to fill open positions

• Responsible for temporary staff needs for Company of over 1,000 employees

• Assisted with Performance Appraisal process

• Responsible for conducting Compensation Surveys

• Responsible for EEO 1 Reports

• Plan Administrator for American Express Card Program for over 400 employees

• Created and maintained Company’s newsletter, and provided bi weekly communication throughout the

Company

Marsh USA, Stamford, CT 1/1998 – 3/2001

EA to MD & HR Representative

Marcia M. Appia

914-***-****•************@*****.***

• Managed Campus Recruiting Program

• Conducted New Hire Orientation

• Processed FMLA, STD, LTD and Workers Compensation

• Maintained attendance records for 200+ employees

• Handled MD’s calendar, scheduled both on and off site meetings, travel arrangements, planned events, and

handled all correspondences

EDUCATION

IONA COLLEGE, New Rochelle, NY MONROE COLLEGE, New Rochelle, NY

Bachelor of Arts, Economics Associates Degree, Computer Science

CERTIFICATION & TRAINING

AMERICAN MANAGEMENT ASSOCIATION, NY

Certificate, Fundamentals of Human Resources Management

•

LEADERSHIP & SELF DECEPTION WORKSHOP, White Plains, NY

In and Out of the Box

•

SITUATIONAL LEADERSHIP®II, White Plains, NY

TECHNICAL SKILLS

Advanced knowledge of MS Word, Excel, PowerPoint, MS Outlook, Lotus Notes, and working

knowledge of MS Access

HRIS SYSTEMS PAYROLL SYSTEMS

Ultipro, ADP HRB Ceridian, ADP

MILITARY EXPERIENCE

UNITED STATES MARINE CORPS Lance Corporal, Honorably Discharged

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