Customer Service Truck Driver

Lanell Campbell

** ******* ****** . ********, ** 11205 . 347-***-**** .

*********@*****.***

OBJECTIVE: To obtain a challenging position, in a growth oriented

company, where I can effectively demonstrate my skills and

further my development.

QUALIFICATIONS:

. Outstanding customer service and interpersonal skills

. Highly organized, with great attention to detail and follow through

. Able to quickly learn new procedures and methods

. Ability to exercises initiative, achievement, and independent judgment

. Dependable and able to perform without supervision

SPECIALIZED TRAINING:

. Certified Nurse's Assistant

EXPERIENCE:

Students First Brooklyn, NY

Canvasser 08/2013-

01/2014

. Exhibited professionalism when directly engaging with the public

. Presented informational materials promoting a certain product or cause

. Spent a great deal of time walking door to door soliciting

product/cause

. Kept accurate records to maintain the integrity of research findings

. Maintained familiarity with the service or cause represented to be

able to respond to inquiries

. Assisted customers, donors, or interviewees with properly completing

any surveys, forms, or questionnaires

UPS New York, NY

Driver's Helper 11/2012-

01/2013

. Assisted Truck Driver with delivering packages on an established route

. Loaded and unloaded vehicles by hand or by use of hand truck or dolly

. Padded, stacked, and secured items in position on truck to prevent

damage during shipments

. Delivered and stacked merchandise on customer's premises and collects

payment or obtains receipt for goods

Toys R Us Queens,

NY

Service Clerk 09/2009-

11/2010

. Conducted cashier transactions, exchanges, returns, refunds, daily

cash draw audits, nightly bank deposits, and reconciliated variances

. Answered/transferred phone calls, and resolved customer complaints and

concerns

. Received and processed inventory from vendors and other subsidiaries

within company district

. Stocked items on shelves, cleaned, and organized stockroom/sales floor

. Upheld loss prevention through physical deterrence, surveillance

review, management/ employee suggestions, and external resources to

diminish and/or eliminate current and potential theft

Bags of New York Queens, NY

Wheelchair Agent 12/2008-

09/2011

. Provided clear, brief and considerate information for the traveling

public

. Monitored particular needs passengers and individual effects in

airport

. Attend to wheelchair (carry on/carry off/Stretcher passengers and

individual effects and any passenger requiring help

. Assessed passenger's requirements and abilities to utilize the correct

mobility equipment

. Assisted in particular needs of passengers and personal effects to

make sure a faultless/pressure free airport experience by means of all

facilities at the port

EDUCATION:

Springfield Gardens High School Queens, NY

General Academic Studies

REFERENCES: Available Upon Request

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