Customer Service Sales Representative
Resume:
Precious Ann Rivera San Agustin
Blk ** Lot ** St. Jude Lamar Village
Gitnang Bayan San Mateo, Rizal
***************@*****.***.**/
********.**********@*****.***
OBJECTIVES
To obtain a position in the field that would fit my qualifications and
develop my talents and skills for continuous career improvement.
EDUCATIONAL BACKGROUND
Bachelor of Science in Nursing
License no.: 0679432
Tertiary
Kester Grant College, Philippines
1608 Quezon Ave., Quezon City
Bachelor of Nursing
June 2007 - April 2010
Trinity University of Asia
E. Rodriguez, Quezon City
Bachelor of Nursing
June 2005 - November 2007
Secondary
Nuestra Senora de Aranzazu Parochial School
San Mateo, Rizal
June 2001 - March 2005
Primary
Nuestra Senora de Aranzazu Parochial School
San Mateo, Rizal
June 1999 - March 2001
Infant Jesus Academy
SSS Village, Marikina City
June 1996 - March 1999
QUALIFICATIONS
-Able to multi-task, work independently and in a team, oriented
environment
-Patient, understanding and willing to learn
-Can work with minimal supervision, self-motivated
PERSONAL INFORMATION
Date of Birth : December 5, 1988
Place of Birth : Lubao, Pampanga
Age : 26 years old
Nationality : Filipino
Religion : Roman Catholic
Civil Status : Single
Gender : Female
Height : 5'3 1/2"
Weight : 120 lbs.
Parents: : Priscilla R. San Agustin
(Mother)
Ariel San Agustin
(Father)
CHARACTER REFERENCES
Aletha O. San Juan
College Dean of Kester Grant College
Galvin Gan
Team Manager
WORKING EXPERIENCE
ANTIPOLO CITY MEDICAL HOSPITAL
PEDIA & ADULT WARD
January 26 - December 26, 2011
RESPONSIBILITIES:
> Vital Signs Taking
> Safety: Transferring Patient from Bed to Wheel Chair in Vise
Versa
> Administering Medication:
. Preparing Oral Medications, Ampules, Vials
. Mixing Medications Using One Syringe
. Administering an Intradermal, Subcutaneous, Intramuscular
Injection
> Intravenous Practice:
. Setting up an IV infusion
. Inserting IV Cannula
. Changing an IV infusion
. Discontinuing an IV infusion
. Blood Transfusion, Preparation, Changing Discontinuing
. Incorporation of Drug into the IVF
. IV Push through the IV Port
. Incorporation of drug into the Solu-set
. IV Push through the heparin lock device
> Wound Care
> Urinary Elimination:
. Applying Pediatric External Catheter
. Performing Urinary Catheterization
. Performing Bladder Irrigation
> Oxygenation
. Administering Oxygen by Cannula or Face Mask
. Administering Medication
WORKING EXPERIENCE IN DIFFERENT FIELD
APAC CUSTOMER SERVICES
Sales Representative / Customer Service Representative
April - November 2012
. Inbound Sales (Affinion)
. Inbound Customer Service/Technical Support (Sirius XM)
ONE GLOBAL CONTACT CENTER
Sales Representative
April - October 2007
. Inbound Sales (Web Design)/HR Assistant
TRAININGS ATTENDED
. Nurse on the Job Training Program
HHC Home Health Care Senior Residential Facility
August 5 - 22, 2011
RESPONSIBILITIES:
> Vital Signs Taking
> Safety: Transferring Patient from Bed to Wheel Chair in Vise
Versa
> Wound Care
> Food Preparation
> Hygienic Care:
. Bathing
> Administering Medication:
. Preparing Oral Medication
> Oxygenation
. Administering Oxygen by Cannula or Face Mask
. Administering Medication
. Basic IV Training Program
St. Vincent Hospital
July 23, 24 and 30, 2011
SEMINARS ATTENDED
. Taking Care of Lolo and Lola Congress
Philippine Pediatric Society Bldg.
July 29, 2011
. Career Pathways in Nursing by Eularito A. Tagalog R.N., COHN
KGC Auditorium
December 4, 2011
. Chest Trauma
Lung Center of the Philippines
July 10, 2009
. Emerging Roles of Nurses in Oncology Nursing Practice
St. Luke's Medical Center
May 10, 2008
. Core Competencies in 11 Key Areas of Nursing
KGC Auditorium
November 13, 2008
. Ethico-Legal Issues in Nursing Practice "Here and Abroad"
KGC Auditorium
September 22, 2008
. Cardio-Thoracic Bedside Care for Patient
KGC Auditorium
September 2, 2008
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