Customer Service Data Entry

Dena Williams

Phone Operator - Parker Hannifin

Toledo, OH

*************.**@*****.*** - 419-***-****

I am currently looking for full time work.

WORK EXPERIENCE

Phone Operator

Parker Hannifin - January 2013 to Present

Billing, Filing, Order Entry

*Strong Customer Service

*Strong Data Entry (Alpha/Numeric)

Alpha and Numeric data entry

KUKA Plant - April 2012 to December 2013

April 9, 2012-December 6, 2013- Job will be ended do to Tridim lost contract at the KUKA plant. Was working

through Renhill Staffing, and job ended.

Job Duties:

Janitorial

Crossed Trained

Painting

Cell Cleaning

Office Cleaning

YRC August 18, 2009-March 11, 2012 This was an on call job, and wanted me to relocate to another city.

Job Duties:

Billed truck invoices

Worked on a MainFrame system

Fast paced

Met Quotas

Alpha and Numeric data entry

Strong Customer Service

- March 1999 to May 2009

UPS Supply Chain March 1, 1999-May 1, 2009 Our office was closed as of May 1, 2009. I have a letter of

reference if needed. My field was Customs Brokerage.

Cleared air and truck Imports and some Exports from Canada and Mexico

Classified shimpents to be cleared by U.S. Customs

Strong Customer Service with Clients

Data Entry (Alpha and Numeric)

Strong contact with all ports that shipments came through

Dealt with FDA and Animal and Wildlife for clearance of shipments

Dealt with N.A.F.T.A

Worked on a MainFrame system

Scanning

Filing, Faxing, and use of Copy machines

Did Manipulations on shipments to make sure Customs approved delivery

Multi-line phone

Had Customs Clearance at Bax Global

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